Toyota North America reviews

4.1

77% would recommend to a friend

(3,562 total reviews)
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Tetsuo “Ted” Ogawa

90% approve of CEO

74% positive business outlook

Toyota North America has an employee rating of 4.1 out of 5 stars, based on 3,562 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Toyota North America employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Aug 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Toyota has some of the best benefits I have ever seen at a company. The lease car alone is a huge plus and managers and above get a stipend for a lease car. This essentially allows for a free car for managers and above. I have the most expensive medical plan and it costs me roughly $75 a month. I am single with no dependents. Retirement plan is pretty decent. Not the best but still good. The people at Toyota truly do care about the company. They want to see it succeed. Management have an loyalty to the company that I have not seen anywhere else. Mostly this works out for good. What Toyota is doing as a whole company is pretty inspiring . When you see Akio talking about mobility it is exciting. The company as a whole is doing some very interesting things with mobility and connected world. Toyota does amazing things for the community. The partnerships they have with community and the sheer number of volunteer opportunities is the best I have ever seen from a company. People inside Toyota care about making a difference in the community and it is built into the culture. Also the business partnering groups are diverse and give employees other opportunities to use their talents.

Cons

Toyota is not a good place to be innovative. They talk about it all the time but everything is marred in red tape. The bureaucracy and politics at Toyota are the absolute worst I have ever seen. I work in the IT department and in order to get a basic server it takes at least 4 approvals and then about a 2 weeks to work itself through the system. The discussions of SCRUM and Agile are all talk. They have just changed the names and do the same type of workflow. The largest complaint is that team members are unable to properly do their jobs because all of the IT operations are outsourced to a third party company. Toyota is extremely, extremely siloed. If you are a technical person who wants to be hands on then I would highly recommend not applying at Toyota. Team member positions are mostly glorified project managers. You will just be managing projects and give requirements to other teams to do the job that more than likely you can do yourself but cannot do because they will not give you access.

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Toyota North America Response
7y
Thank you for sharing your experience here. We're happy to hear you find our culture of doing what's right and our vision for the future of mobility inspiring. Innovation is embedded in our culture and has allowed us to bring great inventions to market like the Prius and hydrogen-fueled Mirai. Our journey to becoming a mobility company has just begun, and we believe that everyone has an opportunity to make an impact and play a part in bringing that vision to life through their work at Toyota. We count on our team members to take innovative approaches in their own work and are working hard to make sure we continually improve. We're committed to our vision for the future, and your ongoing feedback can help us do that.
3.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve been with this company for over a decade and they are a good company. Strong job security, overall good benefits and a lot of different career opportunities to grow and develop- though you have to be patient at times as moves or promotions don’t happen quickly.

Cons

With their recent return to office mandate and decision to remove flexibility within the work days, they are reversing progress made for the working parent, and frankly for anyone who values work/life balance. From a business perspective, it’s nothing we haven’t seen other companies begin to do- but as someone who has been a consistently high performing employee of this company for over a decade- it’s incredibly disappointing from a people and human perspective and they will lose good people as a result of this decision. Their parental leave policies and benefits have always been woefully behind where they should be, and now with this new decision I cannot recommend this company as a place to work for working moms, parents, or anyone who values flexibility.

1.0
Jun 11, 2015

Get head out of sand

Recommend
CEO approval
Business Outlook

Pros

Are there any pros left? I suppose the next couple of years they are still in California is last 'Pro'

Cons

I hope a lot of 'Team Members' are reading this.. 1. TMS does not want ANY Band 2 employees to go to Plano. This is evidenced by the low relocation package being offered. Band 2 level employees are considered 'unskilled' workers. The band 2 employees are paid A LOT of money compared to the same jobs at other companies in LA. TMS knows they can fill these positions in Plano and pay 60 % less. The reality: it will hit TMS like a ton of bricks - there are SO many Band 2 positions that SHOULD be Band 3 positions.. There are associates that have been in their job for 15-20 years and the job has evolved into a highly skilled job.. Band 2's will fight to have their job changed to a band 3 but TMS won't budge. They use the excuse that you need a BA to be promoted to a Band 3... This is a ridiculous argument... Some people were not able to go back to However they know the job better than anyone... I have seen band 2s retire after 30 years with the company and they have changed that person's job to a Band 3 position.. They would NEVER promote a band 2 (someone in the dept) instead they would hire someone outside the company... Unreal. But it doesn't matter now.. They are doing their best to get rid of Band 2s.. But will be shocked to find out how much skill many Band 2s have... They will be shocked to find out how difficult it is to find people with degrees in the Dal Sorry Band 2s.. You're gend of the stick. Ask for a 'buy out' NOW.. They will DO it. I know this for a fact!! TMS is just using you.. They want the 'perfect' scenario until they move to Texas.. They want ALL associates to STAY to the end so they can move the operation... Then I am amused to see SO many people JUMP ship in the last year.... I see departments STRUGGLING to keep afloat. They are having a difficult time hiring people - as you know it takes FOREVER to hire 1 person.. Now they have to hire MANY people.. They just don't have 3-4 months to hire 1 person anymore. That's their problem. Senior management has had their head in the sand thinking that everyone would stay until they end. Maybe if their weren't so many MEAN and HORRIBLE managers out there these associates may have stayed loyal until the end... Senior management has no idea how many inept, mean, horrible band 4s and band 5s are in the organization. Human resources knows how many bad managers are out there! They are the ones who hear the complaints - but HR has So now you have many people leaving the company.... Now there is an imbalance in the departments... In some cases Band 2s are doing 3 jobs - 2 of those jobs are band 3 jobs. It seems it is OK for band 2s to DO the work of Band 3s but not be promoted or given the $$ that they should get. Obviously this proves that you don't always need a BA to do a job... Believe me I can easily get a BA 'online' from some sub-standard school and it has NOTHING TO do with the current job I'm doing. Band 2s - ask for a BUYOUT and MOVE on! 2. The other group that TMS wants to get rid of is Band 4 managers - these guys are WAY OVER PAID... I know many many managers who are making over $140,000.00 That's because they have been with the company 25 plus years.. They get HUGE bonus (15k-20k).. They have HUGE pensions... Band 4s - are expensive... And as we all know (especially the band 2 and band 3s) they don't do a lot. They are not in the daily production, they aren't doing the 'work'. When a Band 4 goes on vacation for 3 weeks no one notices... When a Band 2 or 3 goes on vacation for a WEEK - EVERYONE notices!! TMS doesn't need Band 4s. They want to get rid of the HUGE payroll liability. Band 5s can handle the 'managing' of the departments until TMS hires band 4s in Plano for a fraction of the salary that these band 4s were making in Torrance.. So long Band 4s.... 3. The ONE group that TMS needs is the Band 3 group. These associates are actually paid a little less than the market in LA and have great credentials. I have many friends are TMS who are CPAs with their MBA from big schools like USC. They could be making MORE money at Sony or a Downtown firm - but wanted the lifestyle at TMS.. So Toyota has been very very lucky in attracting these amazing people.... But these people had no idea that TMS would move to Texas. These over qualified Band 3a do NOT need to go to Texas. They are highly sought after employees in the LA market. TMS needs these highly skilled associates to go to Texas.. They need them to keep the business running. They are perfect for TMS - they aren't hugely overpaid like Band 4s.. They have big credentials (unlike band 2s) and they do most of the skilled work. THIS is the group that TMS needs to keep the business running in Texas - and they are getting the most attractive relo package of all

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