Toyota North America reviews

4.1

77% would recommend to a friend

(3,562 total reviews)
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Tetsuo “Ted” Ogawa

90% approve of CEO

74% positive business outlook

Toyota North America has an employee rating of 4.1 out of 5 stars, based on 3,562 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Toyota North America employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Used to have the best flexibility and employee morale I’ve seen in any company allowing teams to determine the in office schedule and catering to needs of all team members, which made you wanna work there and work hard. Until today.

Cons

They pretend to value their employees above all else and they really had me believing it. Loved everything about it. Until today’s announcement that as of september 2 all employees are required to go back in office fully. They hired us all remote, told us it didn’t matter if we didn’t live close to office that they wouldn’t go back to in office, and then not only do they lie about that fact, they implement the most extreme version preaching that it’s in the name of collaboration, when we all know they’re just trying to get people to quit so they don’t have to do layoffs. Commuting over an hour each way every day is not something that will work for me so I guess I’ll be one of those “tough decisions” they were referring to.

3.0
Nov 1, 2018

Mid-level management

Recommend
CEO approval
Business Outlook

Pros

It was better in California than in it's new home of Texas, but it is very diverse and activley promotes D&I and employee protections. We have genuine pride in our products because we know they are high quality and we know we are leading the industry in so many fields. Our customer service really tries to always do best by our customers. We have beautiful new headquarters.

Cons

It is located in Plano, Texas. At least DFW is nearby and offers many flights to other places with better weather and activities. They are cutting budgets all the time and we are required to do more with much less. Temp help has all been but eliminated in some areas. Benefits are also at risk. Rather than embracing work trends such as remote work days or 9/80 work schedules, Toyota is reverting to old-school work styles. The open floor plan is too open - noise level is high. It is also very difficult to recruit well-educated, well-rounded local talent and more difficult to convince top talent to move to Texas.

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Toyota North America Response
7y
Thank you for taking the time to leave a review and for your service to Toyota. With respect for people being core to our DNA, we’re glad to hear that you’ve noticed this as being a part of our culture. Continuously improving and staying competitive are at the forefront of what we do, and the consolidation of our HQ functions in Plano, TX was done to set us up for long-term success and transformation to a mobility company. We're committed to our vision for the future, and your ongoing feedback can help us do that. So, thank you for your input!
1.0
Feb 9, 2022
Recommend
CEO approval
Business Outlook

Pros

- If you get in, you can do your job on auto pilot. I work maybe <5 hrs every week for 40 hour/week paycheck. Only during high period times (month/quarter/year end) when you are forced to collaborate with other teams do you actually, maybe, work closer to the 40 hours. Overall, this gives you opportunity to self-study, browse Netflix, walk your dogs, apply for other jobs, etc.

Cons

- Direct Line Managers seem to only care about your career growth/interest at face value, during 1:1 calls or calls w/ Skip Line Managers. After, it is nonexistent. I've shared my career interest/growth several times, proposing different plans for the growth - which were agreed to, but never fully executed or supported. - Your role becomes stagnant, very quickly. I have met other "Analyst" level employees who were with the company for 7-10 years and they just keep making lateral moves within the organization but remain as "Analyst", which brings me to my next point - If you are not good at networking in a remote / COVID environment, stay far away from this place. It seems the only people who get promoted in this company are the boot lickers of the organization. I've worked with many very talented people (especially on the technical side) who did not have their contract extended, were not promoted, or were not retained - yet, people who do marginal work seem to always get by and land further career advancement opportunities just by having a plethora of coffee chats. - The pay at this company is way below average, at this time (02/04), I have been interviewing outside of the firm and it seems that companies pay 30-50% (on average) more for folks with similar talents as mine and as the role I am in. Additionally, Toyota has changed their bonus structure to where they pay out the bonuses every quarter (e.g., you get 1/4th of your bonus at end of one quarter, 1/4th at the end of next quarter,... 1/4th at the end of the last quarter). Therefore, they are just paying slightly more for cost of living (COL/inflation) adjustments, but now you do not have any bonus in your compensation package. - Toyota has benefits regarding lease program, family/medical, and other minor things that it tries to "make up" for the lack of compensation - however, if you are young and do not have children, this is not suitable because these "benefits" are not realized for you. In addition, while the medical/dental/vision seems attractive, there are now many companies outside of Toyota that offer comparable benefits, at higher salary point. I wanted to share this point because one of the reasons I joined Toyota initially was due to benefits/security, however, it is not the only option in this market. - Toyota seems to want to push return to office environment, in spite of a lot of large companies now allowing permanent WFH (Facebook, Twitter, etc). This might be because of the super expensive office they purchased in Plano, TX HQ. However, in this case, it seems like there are many better opportunities outside that a) pay more and b) allow WFH - Toyota projects are not very interesting, because of the size of the company, (and I have read this similar experience at Google, for example) you may be stuck working in a department/team that has very mundane work. So, the chance of you landing a position in a "sexy" department is .00001%. - Management at the top are not receptive to change or listen/care about their employees feedback. Our group has a monthly touch base with leadership and even though employees bring up valid questions/points, the C-suite at the top typically deflects their question / changes topic in order to not place themselves in negative spotlight (hold themselves accountable) As I am writing this message, i've learned that over a dozen employees have put in their notice, most likely due to one of the aforementioned reasons. If you have children and need the benefits and are okay with the above (especially putting your career on hold), then it's fine - otherwise, do yourself a favor and look elsewhere.

Viewing 13 - 15 of 3,562 Reviews

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