Toys "R" Us Retail Associate reviews

3.2

84% would recommend to a friend

(76 total reviews)
avatar

David A. Brandon

23% approve of CEO

61% positive business outlook

Retail Associate employees have rated Toys "R" Us with 3.2 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

76 reviews
1.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Able to plan my shifts Made long lasting friends

Cons

they Don’t really care about staff wellbeing Some of the managers seemed under qualified and are rude to staffs when staff is sick or experiencing loss of family members, they kept forcing staff to still come in to work. so horrible

3.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flexible Working hours - You don’t get stuck to one role like cashier, you’ll be asked to do other things within the store like rgd, overstocks, and so on. - Nice colleagues! - Chill boss

Cons

- Usually understaffed - Need to take note on a lot of vouchers - I don’t recommend taking this job long term, it gets tiring mentally

Viewing 4 - 6 of 76 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.