Toys "R" Us Retail Associate reviews

3.2

84% would recommend to a friend

(76 total reviews)
avatar

David A. Brandon

23% approve of CEO

61% positive business outlook

Retail Associate employees have rated Toys "R" Us with 3.2 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

76 reviews
3.0
Sep 29, 2016

Employee

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, great for college or high school

Cons

Low wages and the pay increase

4.0
Sep 28, 2016

Its not that bad

Recommend
CEO approval
Business Outlook

Pros

It's a really nice environment to work in

Cons

no commission on metrics such as customer loyalties and credit card applications

3.0
May 23, 2016

Team Member

Recommend
CEO approval
Business Outlook

Pros

Good coworkers, friendly atmosphere, relaxed work place except on weekends, interesting conversations with coworkers, nice customers most of the time

Cons

Stressful weekends, managers threaten jobs if we don't get " metrics" and stress us out, some customers make me extremely uncomfortable, cashiers not allowed to have drinks on the floor (which is ridiculous), closing team is understaffed half the time on the weekends and overstaffed during the weekdays, minimal training besides videos that look like they were made in the 90s

Viewing 67 - 69 of 76 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.