Toys "R" Us Retail Associate reviews

3.2

84% would recommend to a friend

(76 total reviews)
avatar

David A. Brandon

23% approve of CEO

61% positive business outlook

Retail Associate employees have rated Toys "R" Us with 3.2 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

76 reviews
1.0
Oct 4, 2023

Better Options Out There 😀

Recommend
CEO approval
Business Outlook

Pros

- Cab Fare for Going Back Late - Double Pay During Holidays - Great Colleagues

Cons

- Everything is Broken (Air Bag Machine for Online Order’s, ECOMM’s Order Printer, Paper Tape Dispenser etc.) - Lack of Manpower - Outdated Cash Registers - Poor Management (Some Managers Don’t Help Out Their Staff) - Staging is Always Full

5.0
Jul 10, 2023

Salary at Toys R Us

Recommend
CEO approval
Business Outlook

Pros

Great working experience and good for part timers.

Cons

A bit tired because need to restock all the toys.

3.0
May 22, 2023

management... can think twice

Recommend
CEO approval
Business Outlook

Pros

there's a 10% staff discount all part-timers are all about the post-olvl age, so if you're fresh out of Olvl, Alvl, Diploma, ITE, u will make friends people are generally very outgoing

Cons

First, if you're a girl and you work full shifts, you have a 99% chance of ending up doing 10 hours worth of cashiering work in a day. To add on, cashiering is not as easy as it seems (depending on which outlet you join). in the outlet I was in, the cashier POS weren't touch screen, (had to remember certain codes/keys) secondly, management may ask you to push for things like membership, tote bags, etc. Last but not least, you are required to wrap items when asked by customers, and when it gets hectic, you really just have to deal with it. its not the best job if you get stressed easily/have anxiety

Viewing 19 - 21 of 76 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.