Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,633 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Jan 20, 2026

ok

Recommend
CEO approval
Business Outlook

Pros

flexible with an okay pay

Cons

cleaning up after unruly customers

3.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Retail experience not much work

Cons

Retail sucks when customers are bad

4.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

People are nice, the work isn't too hard

Cons

Shortage of work a lot of times so you'll be sent home with fewer hours than you need

Viewing 46 - 48 of 5,633 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.