Toys "R" Us reviews

4.0

76% would recommend to a friend

(5,634 total reviews)
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David A. Brandon

78% approve of CEO

68% positive business outlook

Toys "R" Us has an employee rating of 4.0 out of 5 stars, based on 5,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Aug 31, 2010
Recommend
CEO approval
Business Outlook

Pros

Very flexible with schedule if you have committments, you are able to apply for benefits upon hire even if you're a part time employee, managment really attentive and wants you to learn position, easily accessible through public transportation.

Cons

The rate of pay if horrible only eight dollars even when you have years of experience, they also have difficulty fitting training hours into there regular work week so this you'll only work about four hours a day and not everyday until you learn the job

2.0
Aug 29, 2010

One year is enough!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The co-workers are very friendly and do want to teach you and help you out. Even the supervisors are like your friend, except the managers definitely divide themselves among the rest of "us" since they are not supposed to be seen too friendly or even to be hanging out with us outside of work.

Cons

Most of the time, the store is understaffed because the company is trying save payroll so 5-6 people working in a store is not a surprising thing. Thus, the management expects you to do everything and anything even though you have 6-10 tasks on your plate already. OH! There are usually five different promotions that an employee HAS to sell to customers at the same time so the customers feel bombarded. If you do not offer or tell ALL the promotions to EACH customer, the management will have a "talk" with you.

4.0
Aug 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Had a mostly great management staff, goals were clear cut, customers were mostly more easy to please then in other retail establishments

Cons

low pay, disagree with Buyer Protection Plan on some products but still needed to push it anyway, not enough full time opportunities

Viewing 5488 - 5490 of 5,634 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.