Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,632 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
5.0
Sep 14, 2009
Recommend
CEO approval
Business Outlook

Pros

- Very fun environment -Learn about the newest trends -Help customers find the right toy that meets their needs -Meeting customers from around the world that shop at Toys R US -Seeing the smiling faces of little kids getting a toy

Cons

-Forced to sell. Management is very focused on meeting metrics numbers - Customers can be inpatient - Children crying and screaming

3.0
Sep 14, 2009

Good but long hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay but really long hours during the holdays. Nice people to work with. Like a family. All in all not too bad.

Cons

Long hours. Usually work on weekends. Dealing with the public is always challenging especially during the holidays. The holiday schedules can be a killer

4.0
Sep 3, 2009
Recommend
CEO approval
Business Outlook

Pros

nice sales, good people, vey fast paced store, lots of selection from baby to teen and also clothing items

Cons

long hours, holiday hours till 3 am, crazy on black friday, junior high school kids working most of the time and cannot work the extended hours, so there is not a lrage staff

Viewing 5581 - 5583 of 5,632 Reviews

Glassdoor has 6,150 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.