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      Toys "R" Us

      Is this your company?

      Toys "R" Us reviews

      3.9

      76% would recommend to a friend

      (5,632 total reviews)
      avatar

      David A. Brandon

      78% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.8

      Work/Life balance

      3.7

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Aug 10, 2009

      Needs unity of management.

      Department supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very simple job in the retail world. If kept busy the work day goes be fairly quickly. Certain customers always appreciate help and you can make children very happy.

      Cons

      Management of current store has been there entirely too long. Not willing to change their ways to new policies of the company. It's a shame that people have worked for the company over 20 years and are not able to run a register.

      4.0
      Aug 6, 2009

      Overall decent place to work

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great way to meet new people and make friends, manager is the best, very kind and considerate,always willing to accommodate his employees.

      Cons

      Some supervisors are rude,will overwork you and act different when manager is not there.

      4.0
      Jul 30, 2009

      Nice place to work, but beware of the politics.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Campus is great w/a lot of resources. - Pay and bonuses competitive with other companies. - Work/life balance is the best I've experienced anywhere. - No long hours, little pressure from deadlines.

      Cons

      - Systems are sub-par given the size of the company. - Politics reign supreme here. You will not get anywhere unless you play the political game and play it better than the others. Promotions are given to people not based entirely on merit. Merit is only 20% of it here. You won't be recognized for good work unless you're a good sweet talker. - Communication across departments is pretty bad. You can't get things done without making multiple calls. - Worst part of TRU is the lack of transparency. Upper management is very secretive about their plans going forward and the company's performance overall.

      Viewing 5587 - 5589 of 5,632 Reviews
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      ReviewsToys "R" Us reviews

      Glassdoor has 6,150 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.