Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,632 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Jun 25, 2012

Overall, pretty good

Recommend
CEO approval
Business Outlook

Pros

Pretty solid paid time-off and vacation packages, reasonably priced medical/dental insurance. Opportunities to advance within the company.

Cons

Lower end of the pay scale for big-box retailers. Most employees are part-timers, and thus have little to no investment to the company. Very difficult to find talent that is willing to do the necessary work when they are getting 15 to 20 hours weekly. Push "metrics" way too vigorously, to the point where it frustrates the customer.

4.0
Jun 21, 2012

Pretty Good

Recommend
CEO approval
Business Outlook

Pros

Overall the company is really good.... They at times are a little slow but overall we sell Toys!...

Cons

No real issues. The Holiday Season is a very difficult time for your family.

4.0
May 23, 2012

Great place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There was always a task to be completed. Customer satisfaction was high priority. Great team environment. Always something new to learn if you want more responsibilities.

Cons

It gets a little stressful during holidays but nothing a well trained employee can't handle. The pay could be better.

Viewing 5587 - 5589 of 5,632 Reviews

Glassdoor has 6,150 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.