Toys "R" Us reviews

3.9

76% would recommend to a friend

(891 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

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891 reviews

Reviews about "Compensation"

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1.0
Feb 11, 2013
Recommend
CEO approval
Business Outlook

Pros

I loved working there for about 8 or 9 months but I was there for 14 months total. I was hired for season in November and it was my first job and I was ecstatic at the age of 17. Working season for the first time was a lot of fun yet a lot of work which wasnt anything to complain about. My managers seemed to love me and I was given a very very very small raise which again i was fine with at 17. I got along great with my coworkers at work but since i was so young i was excluded from most of the activities that the other coworkers always did such as bowling, movies, and bars which i couldnt go for obvious reasons. The pay was ok for me since i was in high school but it was not much. I worked for 14 months and ony made 4500 total.

Cons

Aside from the good things,which i cant deny there were a lot but very seldom, there were so many flaws that i never saw until i matured through my job and personal life. One of the biggest flaws is those stupid metrics such as loyalty goals and bpp's and batteries. NOBODY CARES I GUARANTEE IT. of course there are the few suckers (guests) that get sucked into the monopoloy of over priced toys that are "only at toys r us." but in reality and for the real people of this wold, no one cares about loyalty cards and they especially dont care about the secret marketing idea that is behind them. and if metrics ae so important than why shouldnt you give the cashiers some form of comission for selling them. if we dont get any reward for doing them and geting a lot of metrics (and believe me i got plenty) then that causes people like me to not care about metrics. there is no room for advanceent unless you are tere for fricken ever. since there is no room for advancement there is no desire to do anything at all that benefits the ompany unless it somehow benefits us but it DOES NOT. for example wheni had been there for about 4 months they tld me that they wanted to move me to rzone in about two months. im a geek so i belong there and i completed their training but waited patiently for about 6 or 7 months. when they started hiring for season i asked f i could go to rzone but they told me some crappy stuff about me being the best cahier and they needed me to help te new ones. instead of moving me there they hired new people who knew almost nothing and that angered me. cashiering is not hard at all and i figured it out onmy own. they can too. i again patiently wated until season was over and i expected to work rzone by then but no they moved somebody else over there because "it as a girl" . by season after working there for a year with no appreciation i stopped caring at all. during reshop i would stick a bunch of random items behind biger suff so we could leave early. anybody that has worked cashier know its exrremely easy but it is beyondboring and annoying as hell. i got tired of neglect and getting terible hours for terrible wges and constantly working cashier shifts so i just stopped going and could care less what happened because of my absence.sory for all the grammar errors this was off of a phone.

2.0
Feb 8, 2013

R Zone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work is very easy. Outside of season you really don't due much. It's a good job for students.

Cons

Almost everything. The stores really push Rewards, and Credit Cards a lot. A majority of customers already have the Rewards cards, so it's hard to get them. You hours (in R Zone) are based of your metrics. Batteries, Rewards, Buyer Protection Plans, and Instant Credit. My location (like most) are very under staffed. I stand around for half my shift doing nothing because I have to stay visible. I'll be the only person on the floor till I go home. I can't even straightin the area up. It's kinda stressful at times. The management expects a lot, for no real incentive outside pizza parties. I still need training for store policy. But they can't do that due to the lack of hours. I get about 22 hours a week if I'm lucky. I wouldn't want anybody to have this Job unless they have mad sales skills.

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