Toys "R" Us reviews

Labor budget is very very small. Slow moving promotions

In my store we went through 3 district managers, 3 store managers, 1 interim store manager in the span of 3 years. This high turnover resulted in assistant managers having to compete with each other for resources, since there was no real leadership, it broke down cooperation, increased squabbling and finger-pointing. Even when there was stable district leadership, the hours were pretty brutal. You can expect a 55 to 60 hour work week in a store where things are running well out of season. 70 hours or more and 6 days a week in a situation where the store is not running well, and during the holiday/ inventory season. All of this would have been bearable for those with a strong work ethic, but for one VERY important issue: Respect. When store managers take credit for all the accomplishments you and you peers as ASMs have cultivated through hard work and ridiculous hours, but then get thrown under the bus and have any issues or problems attributed to the ASMs lack of dedication, or ability or care... It's incredibly demoralizing. It makes going to work each day a chore. Worse than that, it sets a precedent where ASMs begin blaming team leads for failures and so on. Everyone in that building is there to succeed. Of all the district and store leaders in those three years only ONE made the team feel that way. Everyone else made it clear that the team was there to make them, meaning that one DM or store manager, succeed. Our personal views, issues, aspirations, needs, challenges did not matter it they did not further his personal growth.