Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,633 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Sep 22, 2025

No

Recommend
CEO approval
Business Outlook

Pros

Good team, customers, toys, friends

Cons

Overworked and underpaid, especially during nightfill. Most times did not get a break during the evening. Some bad managers

5.0
Sep 22, 2025

manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment, fun exciting and rewarding.

Cons

Managers in stores work long hours, Weekends and holidays.

4.0
Sep 19, 2025

Mid

Recommend
CEO approval
Business Outlook

Pros

Tight-knit culture and very accommodating to students. Helpful staff as well they are willing to guide you with anything

Cons

Might not get the shifts you want sometimes. Small Issue.

Viewing 91 - 93 of 5,633 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.