Toys "R" Us reviews

4.0

76% would recommend to a friend

(5,634 total reviews)
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David A. Brandon

78% approve of CEO

68% positive business outlook

Toys "R" Us has an employee rating of 4.0 out of 5 stars, based on 5,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
May 8, 2017

Pretty alright

Recommend
CEO approval
Business Outlook

Pros

Surrounded by fun stuff all the time. 10% basically everything but game consoles on top of pre-existing sales. Coworkers generally very good

Cons

INSANE during holidays (as expected). Everyone has to work Thanksgiving and Christmas Eve. In December, we don't close till midnight. You'll have to deal with difficult customers occasionally.

2.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

ASMs, co workers willing to help with training as asked; have to know what you are asking for though, no guidance provided

Cons

Training ("buddy" training, "shadowing") non existent, unless predetermined that they want you to succeed, otherwise left to flounder and feel like you are set up to fail

Viewing 103 - 105 of 5,634 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.