Toys "R" Us reviews

4.0

76% would recommend to a friend

(5,634 total reviews)
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David A. Brandon

78% approve of CEO

68% positive business outlook

Toys "R" Us has an employee rating of 4.0 out of 5 stars, based on 5,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Aug 25, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

The benefits for my family are incredible. The programs and policies are very family friendly and supporting. It remains the best company I have worked for so far.

Cons

The job can be very demanding of your personal time. Constantly needing to change your schedule "for the needs of the business" cuts into family time often. From visits to turnover it is very demanding of your time making it easier for single manager to adjust.

1.0
Aug 24, 2016

Assistant Store Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Nothing more than a pay check

Cons

Company has no interest in well being or development of associates. Horrible culture and work life balance

3.0
Aug 7, 2016

Electronics (Part-time)

Recommend
CEO approval
Business Outlook

Pros

Some of the pros is that you get access to all of the best deals in the store. The employees who you usually work with are pretty friendly. The job itself isn't too hard, it's pretty straightforward.

Cons

If it's a slow day you're going to be expected to be cleaning the whole store. Let's say you signed up to be a cashier, you're not only going to be doing cashier work, but you're also going to be working in the back, electronics and whatever position they want you to work in. You're also going to be critiqued on how many people you got to sign up for the rewards program or the credit card. If you're closing the shop and you're not under 18, depending on your store be expected to stay at least one hour later cleaning up the mess. If there isn't a holiday coming up the store's usually going to be understaffed so be prepared to be doing the job of 2 or 3 people.

Viewing 109 - 111 of 5,634 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.