Is Toys "R" Us a good company to work for as a Sakes Associate?

Sakes Associate professionals working at Toys "R" Us have rated their employer with 3.8 out of 5 stars in 756 Glassdoor reviews. This is a lower than average score with the overall rating of Toys "R" Us employees being 4.0 out of 5 stars. Search open Sakes Associate Jobs at Toys "R" Us now and start preparing for your job interview by browsing frequently asked Sakes Associate interview questions at Toys "R" Us .

Does Toys "R" Us pay Sakes Associate employees well?

Sakes Associate professionals rate their compensation and benefits at Toys "R" Us with 3.1 out of 5 stars based on 756 anonymously submitted employee reviews. This is 14.9% worse than the company average rating for salary and benefits. Find out more about Sakes Associate salaries at Toys "R" Us.

How happy are Sakes Associate professionals working at Toys "R" Us?

85% of Sakes Associate employees at Toys "R" Us would recommend their employer to a friend. This rating has increased by 16% in the past 12 months. Sakes Associate professionals have also rated Toys "R" Us with a 3.3 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (97) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"Fun and cool to work great people" ((in 364 reviews)); "Great Coworkers and they were willing to assist" ((in 190 reviews)); "Good benefits overtime during season" ((in 90 reviews)); "The employees were great and supportive." ((in 88 reviews)); "fun work environment involving children and toys" ((in 78 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 386 reviews)); "Management poor and never took any responsibility for their actions." ((in 356 reviews)); "long hours and lack of payroll" ((in 235 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 188 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 113 reviews))

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Toys "R" Us Sakes Associate reviews

3.8

85% would recommend to a friend

(756 total reviews)

David A. Brandon

69% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.6

Senior management

3.6

Career opportunities

3.3

Work/Life balance

3.1

Compensation and benefits

Sakes Associate employees have rated Toys "R" Us with 3.8 out of 5 stars, based on 756 company reviews on Glassdoor. This indicates that most Sakes Associate professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Sakes Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

756 reviews

2.0

Jun 29, 2026

Chill job but pushy management on sales

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Chill job and nice coworkers.

Cons

Management was really pushy about "upselling" credit cards.

3.0

Jun 22, 2026

Great coworkers and teamwork, but company disconnect exists

Seasonal sales associate

Recommend

CEO approval

Business Outlook

Pros

Coworkers, making customers smile, teamwork, fluctuating pace

Cons

Noticeable disconnect between us and the company.

4.0

Jun 18, 2026

Supportive colleagues but boredom during off-seasons

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Very nice collegues, willing to teach you when you are new

Cons

Bored at off seasons if you are working at the cashier

Viewing 1 - 3 of 756 Reviews

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Toys "R" Us Sakes Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Chill job but pushy management on sales

Great coworkers and teamwork, but company disconnect exists

Supportive colleagues but boredom during off-seasons

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