Is Toys "R" Us a good company to work for as a Store Manager?

Store Manager professionals working at Toys "R" Us have rated their employer with 4.1 out of 5 stars in 143 Glassdoor reviews. This is a higher than average score with the overall rating of Toys "R" Us employees being 3.9 out of 5 stars. Search open Store Manager Jobs at Toys "R" Us now and start preparing for your job interview by browsing frequently asked Store Manager interview questions at Toys "R" Us .

Does Toys "R" Us pay Store Manager employees well?

Store Manager professionals rate their compensation and benefits at Toys "R" Us with 3.9 out of 5 stars based on 143 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Store Manager salaries at Toys "R" Us.

How happy are Store Manager professionals working at Toys "R" Us?

70% of Store Manager employees at Toys "R" Us would recommend their employer to a friend. This rating has decreased by 19% in the past 12 months. Store Manager professionals have also rated Toys "R" Us with a 3.5 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.4 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (96) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"People were great and friendly" ((in 357 reviews)); "Great Coworkers and they were willing to assist" ((in 190 reviews)); "The staff is friendly & and always willing to go above and beyond to help one another!" ((in 114 reviews)); "Good benefits overtime during season" ((in 85 reviews)); "Great people, fun environment to work in." ((in 76 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 382 reviews)); "Poor work/life balances and management that was only there to collect a check." ((in 363 reviews)); "long hours and lack of payroll" ((in 242 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 190 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 119 reviews))

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Toys "R" Us Store Manager reviews

4.1

70% would recommend to a friend

(143 total reviews)

David A. Brandon

60% approve of CEO

35% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.1

Senior management

3.9

Compensation and benefits

3.9

Career opportunities

3.5

Work/Life balance

Store Manager employees have rated Toys "R" Us with 4.1 out of 5 stars, based on 143 company reviews on Glassdoor. This indicates that most Store Manager professionals have an excellent working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

143 reviews

5.0

Sep 16, 2019

Loved It!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Family environment. Everyone treated each other like a family member.

Cons

Not enough labor hours to get the job done sometimes.

4.0

May 2, 2019

Great fun

Store manager

Recommend

CEO approval

Business Outlook

Pros

Dealing with children's dreams and gifts.

Cons

Top management lost focus on sales floor.

4.0

Apr 23, 2019

Loved it

Store manager

Recommend

CEO approval

Business Outlook

Pros

The team was very collaborative and supportive. The DM would do quarterly team building activities and they were a lot of fun. She was supportive and realistic. She wouldn't just come into the store and beat you up the entire time.

Cons

They closed all the store down.

Viewing 25 - 27 of 143 Reviews

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