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      Toys "R" Us

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      Toys "R" Us Store Manager reviews

      4.1

      70% would recommend to a friend

      (143 total reviews)
      avatar

      David A. Brandon

      60% approve of CEO

      35% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.3

      Diversity & inclusion

      4.1

      Senior management

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.5

      Work/Life balance

      Store Manager employees have rated Toys "R" Us with 4.1 out of 5 stars, based on 143 company reviews on Glassdoor. This indicates that most Store Manager professionals have an excellent working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      143 reviews
      3.0
      Mar 5, 2009

      toys r us store manager review

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good employees and and innovative management team. Working with parents that saw thier childrens experiences though their childrens eyes was quite heartwarming and mad going to work each day tolerable. The employees were generally young high school students that had a high turnover rate so you had to weed out the losers quite frequently. The christmas season was a little tough because you had to fire so many good employees that gave blood sweat and tears during "season.' It was just a way of life....use em and fire em! But I suppose ther was no other way or someone would have thought of it.

      Cons

      too many hours and lacking abilities of regional supervisors

      2.0
      Oct 30, 2008

      Be careful! A lot promised, little delivered

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Static sales- not the peaks and valleys of normal retailers who run ads. The company has tried to make significant changes in the layout of their stores, but this has done little to increase sales. Margins were high, but this is being eroded away as Babies tries to compete with the Targets and others of this speciality category. Products offered are kept up to date, but warehouse can not supply stores in a consistent manner. Training and onboarding of new employees is not well thought out- they try, but it is confusing and not well executed. Typically a 45-50 hour week.

      Cons

      Micro-managed/very little room for thought or creativity. Very high turnover with associates throughout chain. No advancement possible for assistant managers as there are few locations so morale is low and turnover high for assistants. Panic has set in at corporate as their competitors gradually take market share so there is a lot of initiatives that are not well planned out and too many coming down the pipeline at once. There is an unhealthy focus on keeping everyone in the stores happy which makes it extremely difficult to manage for fear of "upsetting" an associate, manager, supervisor, etc. R us organization is just getting by

      Viewing 142 - 143 of 143 Reviews
      Related searches: Toys "R" Us Store Manager jobs | Toys "R" Us Store Manager salaries | Toys "R" Us benefits | Toys "R" Us Store Manager interviews
      Toys "R" Us reviewsToys "R" Us Store Manager reviews

      Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.