Does Trans Cosmos pay their employees well?

According to anonymously submitted Glassdoor reviews, Trans Cosmos employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Trans Cosmos. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trans Cosmos?

58% of Trans Cosmos employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trans Cosmos 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Trans Cosmos?

Customer Service Representative (80) , Customer Service Agent (27) , Customer Service (15) , Call Center Agent (8) , Team Leader (7) , Content Moderator (5) , Customer Service Representative (CSR) (5) , Manager (5) , Assistant Manager (4) , Call Centre Agent (4) , Embedded Software Engineer (4) , Business Development Manager (3) , Customer Service Executive (3) , Human Resources (3) , Quality Analyst (3)

What are the pros of working at Trans Cosmos according to real employee reviews?

"Most colleagues are helpful and friendly" ((in 15 reviews)); "work life balance is good" ((in 7 reviews)); "Nice working environment and friendly team." ((in 7 reviews)); "They have a good work environment" ((in 6 reviews)); "Great teams." ((in 6 reviews))

What are the cons of working at Trans Cosmos according to real employee reviews?

"Salary is low But possible to grow." ((in 34 reviews)); "Bad management by team leaders" ((in 27 reviews)); "No training provided No growth" ((in 12 reviews)); "less benefits offered to the employee" ((in 11 reviews)); "Low pay and it is not very organized" ((in 7 reviews))

What are employees saying about Trans Cosmos layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trans Cosmos layoffs and their outlook for job security at Trans Cosmos in 2026.

What are the top reviewed Trans Cosmos locations?

Stevens Point , Tempe , Sacramento , Houston , Arcadia , Gardena , Los Angeles , Tustin , Atlanta , Time Customer Service Inc , Hungary , Sacramento , Japan

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Trans Cosmos

Trans Cosmos reviews

3.3

58% would recommend to a friend

(293 total reviews)

Shinichi Nagakura

65% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Career opportunities

2.9

Work/Life balance

2.7

Senior management

2.6

Compensation and benefits

Trans Cosmos has an employee rating of 3.3 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trans Cosmos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

293 reviews

4.0

Jun 19, 2025

-

Senior cso

Recommend

CEO approval

Business Outlook

Pros

good environment. friendly staffs, great place

Cons

nothing to say =. all good

4.0

Jun 9, 2025

Good

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Nice working enviroment ver y good

Cons

It was my honor to work in this company

Trans Cosmos Response

11mo

Thank you for sharing your positive experience with our company. We wish you all the best in the future!

4.0

May 16, 2025

Good Company To Learn

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Best company to begin your career as Customer Service, great place to learn

Cons

No disadvantage to be mentioned in particular.

Viewing 13 - 15 of 293 Reviews

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