Does Trans Cosmos pay their employees well?

According to anonymously submitted Glassdoor reviews, Trans Cosmos employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Trans Cosmos. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trans Cosmos?

58% of Trans Cosmos employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trans Cosmos 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Trans Cosmos?

Customer Service Representative (80) , Customer Service Agent (27) , Customer Service (15) , Call Center Agent (8) , Team Leader (7) , Content Moderator (5) , Customer Service Representative (CSR) (5) , Manager (5) , Assistant Manager (4) , Call Centre Agent (4) , Embedded Software Engineer (4) , Business Development Manager (3) , Customer Service Executive (3) , Human Resources (3) , Quality Analyst (3)

What are the pros of working at Trans Cosmos according to real employee reviews?

"Most colleagues are helpful and friendly" ((in 15 reviews)); "work life balance is good" ((in 7 reviews)); "Nice working environment and friendly team." ((in 7 reviews)); "They have a good work environment" ((in 6 reviews)); "Great teams." ((in 6 reviews))

What are the cons of working at Trans Cosmos according to real employee reviews?

"Salary is low But possible to grow." ((in 34 reviews)); "Bad management by team leaders" ((in 27 reviews)); "No training provided No growth" ((in 12 reviews)); "less benefits offered to the employee" ((in 11 reviews)); "Low pay and it is not very organized" ((in 7 reviews))

What are employees saying about Trans Cosmos layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trans Cosmos layoffs and their outlook for job security at Trans Cosmos in 2026.

What are the top reviewed Trans Cosmos locations?

Stevens Point , Tempe , Sacramento , Houston , Arcadia , Gardena , Los Angeles , Tustin , Atlanta , Time Customer Service Inc , Hungary , Sacramento , Japan

Skip to content Skip to footer

Notifications

Trans Cosmos

Trans Cosmos reviews

3.3

58% would recommend to a friend

(293 total reviews)

Shinichi Nagakura

65% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Career opportunities

2.9

Work/Life balance

2.7

Senior management

2.6

Compensation and benefits

Trans Cosmos has an employee rating of 3.3 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trans Cosmos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

293 reviews

3.0

Jul 31, 2025

Good opportunity

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good starter ground for BPO

Cons

It’s like being overworked without regard for our well-being

3.0

Jul 15, 2025

-

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

encouraged for fresh grads to gain experience

Cons

just stick to it as long as you could

1.0

Jul 8, 2025

Best team, bad management

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Good team members and very supportive boss

Cons

The management have no direction and do not set clear goal. Some of their decisions are very last minute and not considering the employees or how the decision can be disruptive to other departments. They only make decisions that works for them. Even worst, they do not have the eligible people to be in HR. So many haywire from HR as the person leading do not come from hr background. They retrenched employees with incorrect compensation and their HR people cannot answer to the queries. Not to mention the medical benefits was one of the worst where it did not cover hospitalization on top of outpatient is base on pay and claim only. The claim took more than 2 months to be refunded back

Viewing 10 - 12 of 293 Reviews

Top companies for "Compensation and Benefits" near you

Apple

4.2★Compensation & Benefits

Intel Corporation

3.8★Compensation & Benefits

Qualcomm

4.0★Compensation & Benefits

Honeywell Technologies

4.0★Compensation & Benefits

Jobs at Trans Cosmos

大手飲料メーカーのメール&チャットオペレーター

View job

生命保険会社の契約内容確認に関するコールセンター

View job

銀行コールセンター

View job

スマートフォン操作に関するチャットコールサポート

View job

業務システムの操作方法などのコールセンター

View job