TransUnion reviews

3.6

58% would recommend to a friend

(2,773 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

TransUnion boasts an incredibly talented and collaborative team that is dedicated to delivering top-notch solutions to clients. Leaders understand the importance of work-life balance and provide employees with the autonomy to manage their time effectively. This level of autonomy also fosters creativity and innovation, allowing individuals to contribute meaningfully to projects.

Cons

TransUnion operates in a complex matrix structure that can be challenging to navigate. The decision-making process is often convoluted, making it difficult to achieve alignment on key initiatives. There is almost no formal mention of career development opportunities or programs. This lack of emphasis on professional growth can leave employees feeling uncertain about their future within the organization, especially for those who were hired remotely then the company pivoted to only interviewing folks who could be hybrid. I also agree with other reviewers that TransUnion has somewhat failed to fully integrate its acquisitions, leading to role redundancy, confusing brand messaging, and no clear understanding of who owns what. Lastly, as mentioned above, the company relied on remote workers to get them through the pandemic before shifting to a partial hybrid model and refusing to interview remote candidates for new roles unless they could come into an office two days a week - not possible when you live hours away. Now the company is going through rounds of layoffs and intends to continue to offshore U.S. jobs to India, Costa Rica, etc.

3.0
Nov 28, 2023

TU Review

Recommend
CEO approval
Business Outlook

Pros

Really nice work home balance.

Cons

They shift in leadership often. TU just laid off 10 percent of workforce around 1300 employees.

2.0
May 31, 2023

Overwork is the culture

Recommend
CEO approval
Business Outlook

Pros

Good colleagues, but they've mostly left. This was a company I loved working for until 2022.

Cons

The biggest con is they've developed a culture of overwork and burnout. I was working 60+ hours a week and was still drowning in work. I often had 20-30 hours of meetings a week in addition to 100 emails a day, even even i was off. Because of this I had no vacation for over 2 years (don't let the flex time off fool you). I asked for help and head count and was denied. When describing my level of burnout to my manager a few months after the request for help, I was told "well, we're all busy." The pay is not great and they absolutely hosed everyone on bonuses this year. You're locked into tiny merit increases unless you have a competitive offer, but at that point you should leave. There is no manager development, so there are people leaders who don't have the skills to develop and guide their teams. They also aren't cultivating future leaders. HR exec came from Walmart, a company not know for their employee-focus, and that worries a lot of people. Multiple acquisitions occured without proper vetting or the experience to handle them, leaving many departments on clean-up duty. Offshoring in cheaper labor markets so not sure of long-term job stability.

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TransUnion Response
2y
Thank you for taking the time to leave a review. At TransUnion, we are committed to supporting all our associates in their career growth as well as work life balance. Our organization is constantly evolving to improve our culture and invest in our people leaders. We appreciate your feedback as we continue to engage and provide meaningful experiences to all our associates across the globe. I intend to take your experience back to my team so we can influence positive change in our organization. If you want to discuss further, feel free to reach out to me directly or LifeAtTU@transunion.com - Teedra Bernard
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Glassdoor has 3,149 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.