TransUnion reviews

3.6

58% would recommend to a friend

(2,773 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 22, 2021

Not a good place to work!

Recommend
CEO approval
Business Outlook

Pros

I couldn't find any positive things to say about the company.

Cons

The company is conflicted on how best to handle situations. I have seen people fired just because there is another person in the way to bring on one of their friends or to save their friends from getting fired in another role. I have seen a huge push to get men out of leadership roles just to put females in those roles. I have no problem with any female (black, brown, white, green) promoting up and certainly getting a fair opportunity to get paid the same as a man in the same roles. But, unfortunately, I have seen them promote people that are not qualified for those roles placed in those roles only to fail. It is not fair to anyone, as well as other females who are equally talented and worked hard for the same role. However, the organization cherry-picking talent based on the color of one's skin or the fact that that person meets a particular quota within the organization. The management turnover is huge and it is getting worse by the day because the company no longer backs managers or supports them while dealing with poor performing employees who refuse to work. It's much easier to send the employee home and pay them than it is to help improve their performance. The company is mirroring its policies around Silicon Valley and catering to those well connected. Only the individuals in Manager roles and above make any money. You have to get to a Sr. Manager or above to get a real yearly bonus. We continue to take on more with fewer people. They give everyone FMLA, Leave, etc. to try and get the yearly great places to work award while on the backs of those who show up each and every day. This organization is poorly run from the top down. The HR Department is not helpful and offers little to no value in service or help when truly needed. I would suggest you avoid their wonderful sales pitch when they try and hire you because you will be in a bad situation after you realize what the company is about.

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TransUnion Response
4y
Thank you for leaving your feedback. I’m disheartened to hear about your experience. As an organization, we take pride in providing various resources to spur individual achievement and career growth based on merit. Your comments are always welcome, and I hope we can connect to help understand and address the concerns, as I’d like to learn more. If you are willing, please reach out to me directly. - Teedra Bernard, Chief Talent and Diversity Officer
2.0
Oct 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Company is very successful and doing well; Excellent benefits; Very convenient location to train; Company is very generous to charities; Awesome CEO

Cons

IT project managers are not respected and moved around all the time; Project managers are over worked and under valued; IT leadership (especially senior leaders) do not work well together; Leaders cannot agree on prioritization of work which creates a lot of frustration with project teams; Lots of finger pointing from leaders and complaining about CIO; Work-life balance in IT is terrible; Some of the SVPs have no filter and curse all the time especially Application Development SVP

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TransUnion Response
7y
Thank you for sharing your review - I appreciate the candid feedback. I am pleased to hear your overall positive view on TransUnion, our benefits and philanthropy. On the other hand, I am disappointed to read about your experience and want you to know it will not go unheard. I am committed to building and sustaining a team where everyone is respected, valued and knows the impact and importance of the hard work they put in. I welcome the opportunity to discuss your review with you further - please don’t hesitate to reach out to me directly. - Mohit Kapoor, CTO
3.0
Sep 27, 2018
Recommend
CEO approval
Business Outlook

Pros

- Mission of the company is true to it's word - World class products - Company cares and gives back to surrounding communities - Great benefits

Cons

- Global technology organization has became a toxic work place, mostly being driven by an Information Security team that has no regard or respect for any other teams - Culture of executive micro management, leaders don't trust and often are forced to be in the weeds. - CIO who claims he cares about people but has no regard for his people or work-life balance and doesn't trust his leaders to the point he is in the weeds on everything and on every incident bridge - Work-life balance is terrible - Leaders do not know how to prioritize work

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TransUnion Response
7y
First, I appreciate you sharing your candid experience. I’m proud of our company, our teams and the products we develop. You’re right, we care deeply about giving back to our communities around the world. But it’s also vital that our people know we care about them as well. We work hard on building a supportive culture where everyone is comfortable sharing feedback and ideas – there’s always room to evolve. Your cons concern me – I don’t support a toxic environment and want my teams to feel empowered. I’d like to discuss this with you. If you’re willing to share more detail or want to discuss your review, please reach out to me directly. - Mohit Kapoor, CTO
Viewing 43 - 45 of 2,773 Reviews

Glassdoor has 3,149 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.