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      TransUnion

      Engaged Employer

      TransUnion reviews

      3.6

      58% would recommend to a friend

      (2,773 total reviews)
      avatar

      Christopher Cartwright

      65% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Dec 22, 2017

      stabbed in the back when I left

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have decent pay and great health benefits. My coworkers were very nice.

      Cons

      Horrible work/life balance. They expect you to be available in the middle of the night for deployments, as well as after hours for support issues, with no compensation. They have a very poor separation process, I had to repeatedly contact them to get my termination packet (for COBRA and 401K info), and I'm having trouble getting my 401K money because they still have me as active in their system. I was there all year, but because I left ONE DAY before the year-end bonus was announced (last year they didn't give it until March, but this year it was in December, which of course I would have stayed for if I'd known), they refused to give it to me. They're just like every other multi-billion dollar company, they don't give a damn about their employees.

      avatar
      TransUnion Response
      8y
      I am sorry to hear about some of the issues you described with work/life balance. We have made many strides to make sure we have the proper support around the clock to avoid overworking individuals, but we still have some work to do. You can be sure that it has been and will continue to be a priority going forward. I can tell you for certain that people are priority for my team, and we are holding our leadership accountable for building a place where people can feel comfortable, thrive and grow. We will be sure to take in your feedback around the separation process so that it is as smooth as possible. - Mohit Kapoor, CTO
      3.0
      Jan 29, 2016

      TU Alum

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      TU is a company going through a major transformation from a dusty old, privately held Credit Bureau to a dynamically led data driven financial services provider. They went public in June of 2015. The culture is now forward thinking and driving change.

      Cons

      There are some clickish pockets in the new management made up of former HSBC/HFC personnel.

      avatar
      TransUnion Response
      10y
      Hi - Thank you for writing a review of your time at TransUnion. If you have an additional advice or feedback, please reach out to us at LifeAtTU@transunion.com. -TM
      1.0
      Sep 14, 2024

      TransUnion turned into a very unstable, toxic, uncertain and toxic company to work at

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. TU had good culture before now its very bad with low pay compare to the market average.

      Cons

      TransUnion had very good culture when I started. Now the work environment become very toxic, unstable, unreliable, lack of trust, uncertainty etc. With the many acquisition in past 7 years created a too much politics at the top level executives and leadership. They focus o who get the credit than company success and long term company strategy and product vision. They do not have long term innovative product vision and projects currently. Parallel projects with same functionality with wasteful spending. Previous CTO force to resign and new CTO/CEO is focused on laying off US employee for cost cut and hiring employee overseas in so called Global Capability Centers (GCC) located in Chennai, Bangaluru, Pune, Delhi in India, South Africa, and Costa Rica. Transunion already had more than 5K employee in India only. No work life balance, unrealistic expectation, micro management, managers are force to give bad year end reviews so that they do not need to raise the employee pay. There are much more to list about bad things happening under new leadership. Many corporate hackers at the leadership. If you are looking for a good company with good culture and stable job stay away from Transunion.

      Viewing 46 - 48 of 2,773 Reviews
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      Glassdoor has 3,149 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.