TransUnion reviews

I would like to preface this by saying that I believe a lot of the 4 and 5 star reviews I’ve seen recently on Glassdoor are fake. However, I would not be surprised by the company doing all they can to present a false narrative of how their company is really looked at by current employees. I had the pleasure of working for the company when it was under the CEO Jim Peck, prior to Chris Cartwright. In the last 4 years, since Mr. Cartwright has been in his position, I can slowly but surely see this company heading to hell in a handbasket. 1. There is a steep and insulting inequity in the salary this company is willing to pay employees. 2. The leadership, VPs, Executives and so-on throughout corporate have made it very clear that they do not care about their employees. Will not discuss plans to adjust compensation, will not discuss plans to address the quickly growing number of disgruntled employees, and even went so far as to tell everyone at the company that “if you don’t like what we’re doing then you can leave”. Absolutely uncaring, unprofessional and cold to the core. 3. There are people who have worked for this company well over 15, 20, 25+ years who have always been happy, supported, and felt a sense of purpose. It’s no mystery what the real issue is when you consider the amount of unhappy folks here, I can throw a stone and hit someone right now who is currently experiencing at least 2 of the following - underpayment, no reward good work (only being handed more work), lack of resources and support, increased workload/expectations with continuous layoffs, attrition through the roof. I could write a novel on the drastically negative changes that I’ve seen come to fruition here. Over the course of 4 years Chris Cartwright and the other Chiefs, Executives, VPs, and so on have slowly but surely changed the entire reputation of TU for the worse. What they have done in the last 4 years to destroy TU, would take 2-3X that amount of time to undo. It’s very sad to see - especially as a dedicated worker who has always put my best foot forward and advocated for this company. Never again at this point or in the future would I EVER suggest that anyone work here, and I highly suggest that those who do find their way out immediately. This company does not care about us and has made that very clear.

The current leadership team is terrible. Their priorities are politics, woke company culture, saving the environment, saying their piece on newsworthy events, basically everything except their actual jobs. It's like your C suite being exclusively the Twitter feed from HuffPost contributors. Jim was an affable fellow, and I bumped into him down in the gym fairly often and he seemed like the sort of person you'd pick to run a company like TU. The current CEO is awkward, unrelatable, and almost painful to listen to during the all-hands meetings, which again have become a skippable event because it's just Diversity Hot Takes instead of actual useful information. I heard less from Jim, but what he said was worth listening to - I hear from our current C suite constantly and it's nothing of substance. It has definitely had an impact on the culture. I've seen a lot of talented people either phone it in or leave. I wouldn't say TU is at "mass exodus" yet, but I've noticed a lot of departures in key groups and positions lately. Their replacements take longer to fill than the old days, and the replacements coming in aren't the same caliber of leadership or knowledge as the last bunch. The office is still shut down "due to COVID" and you need ridiculous levels of approval to go into the office. The leadership team, when they're not trumpeting the D & I party line, insist it's not safe to come into the office - well, my team has been having weekly team meetings in each other's houses in the 'burbs for months because we're just not as effective totally-remote, so maybe they should just open it back up? The culture is getting bad enough that I've started to look for other opportunities. It will take years after the current CEO moves on to recover any semblance of a good culture at TU again.