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      TransUnion

      Engaged Employer

      TransUnion reviews

      3.6

      58% would recommend to a friend

      (2,784 total reviews)
      avatar

      Christopher Cartwright

      64% approve of CEO

      55% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 30, 2018

      Beware your location/manager more than anything else

      Programmer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've read certain locations are very agreeable. Chicago, Crumm Lynn, etc. Bad locations depend entirely on your manager. I think some people are happy in the Boca Raton office, but I don't think most in technology are. If you have a bad mid manager then nothing on Earth will ever move them, because their upper managers have a vested interest in keeping them around so they themselves don't look bad. No one can argue that the benefits are good but I'd argue about everything else.

      Cons

      Bad management, poor quarterly planning, poor training, inability to craft/follow yearly goals, pitiful raises even for promotions. You will be promised a promotion almost every year, just like everyone else, but you won't get it. Even aggressive promotions are max 5% raises. They will "accidentally" forget to promote you or "the budget/boss doesn't agree" despite their promises. They'll make your boss's boss out to be the bad guy so they can pass the blame and pretend to be "on your side" but never believe this line, ever. Mid managers are told to blame the "big boss" so they look innocent/sympathetic. Their system habitually needs a set of scapegoats vs a set of golden children to function. Even when everyone is doing well, they need someone on which to place the blame. The role of scapegoat rotates, but you will probably find yourself in it eventually. In Boca Raton, speaking Spanish carries more weight than the rest of your resume and performance. Otherwise, anglophones will be hired and promoted on their merits but realize you're playing a rigged game.

      avatar
      TransUnion Response
      8y
      Thank you for your transparency. I'm disappointed to hear that your experience hasn't been what we would hope and want for our people. It is important to me that you have the support of your manager and feel good about coming to the office each day. Please reach out to me - I would appreciate the opportunity to help. - Anne Leyden, EVP HR
      5.0
      Apr 21, 2018

      Wonderful company and wonderful people

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      TransUnion is a wonderful company. The group I worked in was certainly a smaller part of the larger TransUnion but this is the first time in my career I felt the company really did "care" about people and care about being good social stewards. Honestly, I didn't think I cared about the social steward piece but something about the vibe it gave to the culture was great. The pay is competitive and there have been misc bonuses for each of the years I was there - from "cash awards" that were actually meaningful sums, to 401k awards. The people I worked with were genuinely good people and I miss working with them. Work life balance was good. Finally, the work was challenging and engaging. I found it to be very satisfying and enjoyed my time at TransUnion.

      Cons

      The business unit I was in was one of the smaller ones. It left little room for advancement beyond mid-career level. Otherwise, the major con was lack of maturity in the infosec group that didn't seem to understand how to work into software life cycles and business needs which caused all kinds of problems in trying to run a business that could have been better managed through basic communications.

      avatar
      TransUnion Response
      8y
      Thank you for sharing your experience at TransUnion. Our passion extends beyond the business and into the communities where we live and work. I hope during your time at TU you were able to take advantage of our charitable matching program, as well as paid volunteer time off. At TU, we're committed to creating an overall positive career culture which includes challenging work, competitive pay, accessible leadership, open communication and more. I appreciate you offering your perspectives on our Information Security group - I have high standards for my team and value feedback as we evolve. - Mohit Kapoor, CTO
      4.0
      Apr 20, 2018

      Great place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management team, benefits, great people to work with.

      Cons

      Cannot think of any right now

      avatar
      TransUnion Response
      8y
      We love seeing your positive experience as a TransUnion associate! Thank you for finding time to write a review.
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