Travelers reviews

4.2

84% would recommend to a friend

(6,788 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,788 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Apr 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Stable company. Decent pay and vacation time. Coworkers are great for the most part.

Cons

Micromanagement, double standards, favoritism and unfair bonus structure. Despite all that, being able to work remote the past two years countered those frustrations. The hybrid work model is unpopular with the majority of employees but senior management does not care at all.

5.0
Jan 24, 2022

Amazing Company!

Recommend
CEO approval
Business Outlook

Pros

Opportunities to grow within the company with the best upper management support. I left Trav for four months and realized I made a huge mistake. I applied for a different position and was welcomed “home” with open arms.

Cons

Wish I didn’t have to leave in the first place!

avatar
Travelers Response
4y
Thank you for sharing your experience and welcome back to the team!
1.0
Sep 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Throughout my career at Travelers, my co-workers have always been really talented, really great people and I felt it was a privilege to work with them. I was always proud of the work we did and proud of what we accomplished together.

Cons

The "new" Travelers culture introduced by Jay Fishman after the St. Paul merger is that nothing an employee can do is right, nothing an employee can do is ever enough, no result - no matter how great - is immune from "constructive" criticism, etc. In short, a truly toxic atmosphere has been created in what used to be an absolutely marvelous place to work. The individuals responsible for this choice in Home Office must have sold their souls to the devil to agree to this. I wonder if they would approve this management approach if members of their own families were treated the way Travelers' employees are treated? Back before the atmosphere was poisoned by the "Progressive" style of (mis-)management, I was willing to walk barefoot on ground glass to help my department excel. But Jay Fishman's poisonous approach to producing the appearance of profits has made that a thing of the past. And speaking of the past, you better not stay too long. If you're over 50 and you're not a politically connected manager, you'll be "managed out" no matter how good your work is. If you're a politically connected knucklehead, you can stay forever. But when Travelers tried to manage out the best in the business, which required total dishonesty on the part of the "reviewers," they hit a few speed bumps - namely the EEOC. The Feds are on to them, so stay tuned!

Viewing 46 - 48 of 6,788 Reviews

Glassdoor has 7,548 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.