Travelers reviews

1. High workload expectations. Many people take shortcuts in their duties or work off the clock to keep up. 2. There is a looming threat of performance plans as a result with several people on performance plans at a time within the department. 3. If you do well, expect for more work to be piled on. 4. The culture of the department is a “never enough” mentality. Regardless of your success in your role, be prepared to be berated still with opportunities to improve. 5. There is no company loyalty to employees. Employees, including those who “succeed” in the role disappear regularly with no word from management. 6. Several people will be on short term disability at a time due to mental stress from the job. Not only is this a concern from the mental stress itself, but it also results in higher workloads for the rest of the team, further contributing the stress of everyone else.

Unreasonable workload in the injury claim department with no processors, in addition to metrics that are really only attainable if you have a reasonable file count. Over time this resulted in most of my peers either resigning, going on leave or being placed on a performance plan causing major deficits in staffing with no consideration or recourse for current employees who were actually attempting to be successful. Diversity and inclusion felt more like a box to be checked vs being a true concern of the company. Unclear plans for the office reopening with an ‘open design plan’ during COVID. Nepotism was rampant, work product not as important as who you’re friendly with or if your manager liked you aside from work product. Bonus and pay structure are completely unclear.