Travelers reviews

4.2

84% would recommend to a friend

(6,804 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,804 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Jul 27, 2021

Claims adjuster

Recommend
CEO approval
Business Outlook

Pros

They pay more than other companies for the same role, benefits are a good, and a great work environment. You can work form home 3 days a week after a year.

Cons

Overwhelming, can be short staffed so you’re stuck getting hammered with claims all day. It takes months for someone to get acquainted with the role so you just continue getting a lot of claims and just have to deal with it. Not much advancement/ opportunities at travelers if you want to get out of claims. Claims will make you feel burnt out so keeping a full staff/ team is nearly impossible as people transition into other roles or quit.

3.0
Apr 21, 2021
Recommend
CEO approval
Business Outlook

Pros

- time off - flexibility to work from home during COVID - good job handling COVID - systems have improved

Cons

- not enough diversity on my unit. Most of the individuals were white conservatives who held views that were troubling to me as a minority. -had to jump through too many hoops to work from home pre-covid - being "voluntold" to take on roles/extracurriculars that I had no interest in -such a frigid atmosphere since AMs are not treated that fairly by AEs. Alot of the AEs did sneaky things to through AMs under the bus. - Poor training - Manager played favorites

Viewing 283 - 285 of 6,804 Reviews

Glassdoor has 7,566 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.