Travelocity reviews

3.5

54% would recommend to a friend

(193 total reviews)

27% positive business outlook

Travelocity has an employee rating of 3.5 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travelocity employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

193 reviews
3.0
Jul 14, 2011
Recommend
CEO approval
Business Outlook

Pros

It was not the most money I could have made at the time but was good money and I could take off whenever I wanted. The work was exciting for the first two years. I worked with a great team that was the best part of it.

Cons

Upper management was not very well organized. So it affect the projects you could do and the direction would change often

4.0
Jul 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Great work culture. In-fact parent company Sabre Holdings, is highly recognized as one of the great places to work in India. You get an opportunity to work with a very diversified group of people. People who have been travel agents to flight attendants to iPhone app developers to website designers. The floor is always open for new ideas, recommendations.. people are passionate about travel. People are proud about Travelocity brand. All this creates a high-energy level in the work place and also inspires you to pursue opportunities that match your interests.

Cons

There is not much career advancement or an accelerated growth. You do have promotions, recognitions, performance feedback like everywhere else..but if you are looking for fast-track career advancement, higher level of responsibilities, leadership grooming etc.. you may be a little disappointed. The overall growth-appetite of people is less when compared to other fast growing ecommerce companies.

3.0
Jun 30, 2011
Recommend
CEO approval
Business Outlook

Pros

The executive leadership was quite passionate and engaged. You will learn a lot if you apply yourself. You will learn what to do and what not to do by observing behaviors. Many people wereThe work environment is casual. Customer satisfaction was the theme and the training, marketing, advertising, quality assurance and metrics supported the strategy. There was a lot of communication from certain members of management and In employee surveys on an annual basis. In employee engagement, Travelocity scored best in class in several departments.

Cons

Very long hours. Too many conference calls. Too much change and not enough communication to make people feel confident or buy in to the changes, especially in strategy. Too much group think and not very nimble in terms of making timely decisions that affect personnel, customers and the business in general. In company -wide employee surveys, only 32% of management felt comfortable taking risks. Human Resources had too much say and became a barrier and not thought of as very helpful. It took a long time to get things done. Every website enhancement /implenentation or change that was done there was usually flawed and never on time.Too much change in direction in terms of leadership - six Senior VP changes in seven years in one division, three different CEOs. Major layoffs almost every year, and because of it very stressful from October through December.

Viewing 163 - 165 of 193 Reviews

Glassdoor has 198 Travelocity reviews submitted anonymously by Travelocity employees. Read employee reviews and ratings on Glassdoor to decide if Travelocity is right for you.