TriNet reviews

3.4

47% would recommend to a friend

(1,360 total reviews)
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Mike Simonds

57% approve of CEO

41% positive business outlook

TriNet has an employee rating of 3.4 out of 5 stars, based on 1,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TriNet employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Pays well and supports employees

Cons

Training could be better in areas

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TriNet Response
4y
Thank you for the feedback. As an active TriNet employee, please feel free to engage in further discussion with your HRBP regarding your thoughts on training opportunities. Additionally, we can be reached at feedback@trinet.com.
3.0
Jan 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Medical / Health Benefits - the process from start to finish is seamless; great offerings with numerous choices. Great customer service - we have a dedicated team that stays in touch through bi-weekly meetings, emails, and constant communication. Payroll processing - this may seem simple but unless you have been with a company that couldn't seem to get it right - you don't understand the depth of that statement. Really listening - this is part of excellent customer service - but again, doesn't always come naturally to most companies, or most account managers.

Cons

The payroll platform does not currently allow for shift workers who are also salaried. This becomes a problem when you have terms or new hires. We have communicated this need to our account manager, and she said this may possibly be added next year. 401k / retirement communication - I realize this is through Transamerica, but unless it is the annual reporting, our employees don't receive communication throughout the year. It would be a good idea to communicate at least quarterly with reminders to enroll, ways to reach out to someone when you have questions, etc. Also payroll platform related - any payroll cycle that has new hires or terms requires us to an admin pay code in order to override the system's calculated hours for the salaried employees. It would be nice if we could enter those hours without having to do a manual plug. TriNet was presented to our company as specializing in government contracting however there are numerous situations (previously described) that TriNet had no idea how to handle. The TriNet platform (or company in general) is not able to handle employees who live overseas and are required to be paid in euros. It would be really great if this was part of the capability package.

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TriNet Response
4y
Your comments indicate you may be affiliated with a TriNet client leveraging our services. Please contact our Solution Center to be directed to the appropriate customer support. You can email them at employees@TriNet.com or call them at 1-800-638-0461. They are available from 6 a.m. to midnight EST Monday - Friday.
4.0
Jan 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company with attractive incentives

Cons

No come come to mind

avatar
TriNet Response
4y
Thank you for your feedback. We are available for further discussion, if desired. Please contact us at feedback@trinet.com.
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