Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 65 reviews)); "Good Salary and work palces" ((in 52 reviews)); "people are nice and helpful" ((in 38 reviews)); "There are great company events and team" ((in 33 reviews)); "Good benefit and travel incentives." ((in 33 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 54 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Toxic leadership" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(834 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

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Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

834 reviews

5.0

Mar 21, 2023

My experience with Trip

Csa - customer service advisor

Recommend

CEO approval

Business Outlook

Pros

I am working for almost one year in this company and I can honestly tell that I enjoyed this time and will be working here in future. Fair salary for this kind of job and always in time, opportunity to grow inside of the company is always inspiring for me.

Cons

Cons are depends on expectations and amount of effort person is putting in their work so as in every other company. For good, responsible employees overall amount of cons will be minimized. Salary could be higher due to last changes with gas/electricity prices in UK but anyway it's not bad at all.

Trip.com Group Response

3y

Thank you for your great review, we are glad you are happy working with Trip.com Group and look forward to many more years working together.

5.0

Mar 21, 2023

Collaborative culture, supportive colleagues, opportunities to grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- multicultural team - challenging, interesting work - supportive management - modern office - support to progress within the company

Cons

- work/life balance - working hours are not flexible

5.0

Mar 20, 2023

All in all good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People, culture, salary and benefits. Hard to find similar salary elsewhere. learn a lot of skills on the job line manager trusts us and is flexible with my needs.

Cons

Workload growing, increasingly more analysis work than quality control work.

Trip.com Group Response

3y

Thank you for your review, we are glad you enjoy the local culture and have built great relationships. We would be interested to hear more about your concerns and address these internally, please send detailed feedback to wevaluefeedback_uk@trip.com

Viewing 472 - 474 of 834 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

Trip.com Group reviews

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My experience with Trip

Collaborative culture, supportive colleagues, opportunities to grow

All in all good

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