Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 65 reviews)); "Good salary compared to similar positions with other companies." ((in 49 reviews)); "People are nice and efficent" ((in 38 reviews)); "Good benefit and travel incentives." ((in 32 reviews)); "work life balance is good" ((in 28 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 52 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "4. no training for new employees, expect you to do things right after on" ((in 11 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(835 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Ratings by demographic groups

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Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

835 reviews

5.0

Mar 25, 2025

Good Company, Great Teams, Excellent Vision

Design manager

Recommend

CEO approval

Business Outlook

Pros

+ All teams are well-aligned with leader's vision and goals + Good career growth and learning opportunities + Open to innovations and welcome new ideas + Great execution speed and solid Engineering capabilities to realize ideas + HR is helpful and supportive + Hybrid work policy

Cons

- Language constraints are real (most of the execution and important meetings are held in mandarin)

4.0

Mar 25, 2025

Would recommend this company to my friends

Market executive

Recommend

CEO approval

Business Outlook

Pros

Good company with good colleagues and benefits.

Cons

Favoritism from some team lead is real leading to decreased morale and unhealthy competition among colleagues in the team.

4.0

Mar 25, 2025

Good benefits, WLB for some teams, some disconnect

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are pretty decent and salary is competitive. Colleagues are generally welcoming and there’s effort put in by HR to organise activities.

Cons

Experience highly depends on your manager and team culture. Some are hands off, and you are left to your own devices in an overseas office (boss in HQ), while others have more demanding bosses, toxic ones occasionally spotted. Meetings with HQ are in Chinese and documentation too, which makes it hard if you don’t have a good grasp.

Viewing 475 - 477 of 835 Reviews

Jobs at Trip.com Group

Market Manager (Osaka, Japan)

Market Manager, Americas

Senior Product & Business Analyst, US & Canada

Trip.com Group

Trip.com Group reviews

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Reviews by job title

Good Company, Great Teams, Excellent Vision

Would recommend this company to my friends

Good benefits, WLB for some teams, some disconnect

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