Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (42) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 63 reviews)); "Good Salary and work palces" ((in 52 reviews)); "People are nice and efficent" ((in 40 reviews)); "work life balance is good" ((in 32 reviews)); "There are great company events and team" ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 56 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 15 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 10 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Reports of favoritism and uneven workloads contribute to a frustrating work environment." ((in 6 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Skip to content Skip to footer

Notifications

Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(100 total reviews)

Jane Sun

88% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

100 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Apr 1, 2026

Excellent platform for data professionals to grow and make impact

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Strong data-driven culture with access to massive travel industry datasets Talented and collaborative team members who are always willing to help Competitive salary and comprehensive benefits package Great learning opportunities with cutting-edge analytics tools and technologies Clear career progression path and supportive management Innovative projects that directly impact business decisions

Cons

Fast-paced environment can be demanding during peak travel seasons Some cross-team communication processes need improvement Occasional long hours when dealing with urgent data requests

4.0

Mar 16, 2026

Good and performance driven

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Data numbers and facts performance driven organizations

Cons

Stress and constantly chasing after result

5.0

Mar 16, 2026

Lovely workplace

Market manager

Recommend

CEO approval

Business Outlook

Pros

Amazing work-life balance, hybrid work model, good company benefits, lots of team activities, team building, good salary, nice office athmosphere

Cons

None so far, I am really enjoying working here

Viewing 4 - 6 of 100 Reviews

Jobs at Trip.com Group