Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (42) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"nice colleagues (strongly depends on team)" ((in 64 reviews)); "Good Salary and work palces" ((in 53 reviews)); "people are nice and helpful" ((in 41 reviews)); "Good benefit and travel incentives." ((in 30 reviews)); "There are great company events and team" ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 58 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "1. Office politics are insane!" ((in 6 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(100 total reviews)

Jane Sun

88% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

100 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jan 6, 2026

Fast-growing company with good localization insight

Market manager

Recommend

CEO approval

Business Outlook

Pros

Fast-growing company with a strong platform in the OTA industry. Targets are clear and performance is recognized. Good exposure to global teams and international ways of working. You learn a lot in a short time, especially about the market and partner management.

Cons

Fast pace and high pressure, especially during peak seasons. Some decisions are HQ-driven, so local flexibility can be limited. Processes are still evolving, which can be frustrating at times.

2.0

Nov 16, 2025

Stress environment

Market manager

Recommend

CEO approval

Business Outlook

Pros

Good salary package and travel claim

Cons

Management & Leadership Issues bad management, micromanagement, and politics. Work‑Life Balance Can Be Tough, under every half year will select employee for performance improvement program

4.0

Oct 27, 2025

Relatively wlb

Product manager

Recommend

CEO approval

Business Outlook

Pros

- one day work from home - new gym - nice colleagues (strongly depends on team) - stability

Cons

- limited growth - uncompetitive salary

Viewing 10 - 12 of 100 Reviews

Jobs at Trip.com Group