Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (30) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 57 reviews)); "Good Salary and work palces" ((in 51 reviews)); "people are nice and helpful" ((in 41 reviews)); "There are great company events and team" ((in 31 reviews)); "Good benefit and travel incentives." ((in 31 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 55 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Training is also another issue at Trip." ((in 9 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 9 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

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Trip.com Group

Trip.com Group reviews

4.0

75% would recommend to a friend

(829 total reviews)

Jane Sun

87% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

829 reviews

2.0

Sep 24, 2019

Weird company structure blocks lots of cross-departmental cooperation

Product manager

Recommend

CEO approval

Business Outlook

Pros

1. Well-known brand. Almost everyone knows your company, you don't need to explain too many things when doing self-intro. 2. Convenient environment. Lots of restaurants, tea shops, coffee shops downstairs. And there are some mini markets, gyms, hair salons...etc. Also it's easy to collect or send your parcels from company.

Cons

(Please note these are not about Trip.com, they're about Ctrip simplified Chinese.) 1. Location isn't ideal from my view. A bit far away from metro station, it takes 15 minutes of walk. 2. HIGH turnover rate. 3. If you're looking for a real internet company, this is not the place. Slow product release and waterfall project methodology.

4.0

Sep 16, 2019

s

Technical product manager

Recommend

CEO approval

Business Outlook

Pros

a comfortable work and life balance

Cons

a very traditional business model, and lack of creativity

5.0

Aug 25, 2019

chief executive officer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

one of the fastest growing

Cons

a lot of organization changes

Viewing 763 - 765 of 829 Reviews

Jobs at Trip.com Group

Market Manager, Japan

Osaka, VA

View job

Market Manager, Americas

Market Executive, Americas

Connectivity Operations Manager

Senior Business Analyst, US & Canada