Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 62 reviews)); "Good salary compared to similar positions with other companies." ((in 49 reviews)); "People are nice and efficent" ((in 41 reviews)); "There are great company events and team" ((in 30 reviews)); "work life balance is good" ((in 28 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 57 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 9 reviews)); "Toxic leadership" ((in 8 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

87% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (832 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

5.0

Mar 26, 2025

Working environment

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

Overall working conditions are okay. I want to wake up to work and find positive energy in the workplace. The department I work with is very helpful.

Cons

I feel happy and proud to work here. I have a plan to continue working. I have no plan to resign.

5.0

Mar 25, 2025

Ownership

Market manager

Recommend

CEO approval

Business Outlook

Pros

Company allows me to work freely on my own terms and creativity to achieve the goals.

Cons

A bit have to keep up to the fast changing pace sometimes.

5.0

Mar 25, 2025

Good Company, Great Teams, Excellent Vision

Design manager

Recommend

CEO approval

Business Outlook

Pros

+ All teams are well-aligned with leader's vision and goals + Good career growth and learning opportunities + Open to innovations and welcome new ideas + Great execution speed and solid Engineering capabilities to realize ideas + HR is helpful and supportive + Hybrid work policy

Cons

- Language constraints are real (most of the execution and important meetings are held in mandarin)

Viewing 178 - 180 of 832 Reviews

Jobs at Trip.com Group

Market Manager, Japan

Market Manager, Americas

Market Manager, Americas

Growth Product Manager, US & Canada

Market Executive, Americas

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Working environment

Ownership

Good Company, Great Teams, Excellent Vision

Jobs at Trip.com Group

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