Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 68 reviews)); "Good salary compared to similar positions with other companies." ((in 48 reviews)); "People are nice and efficent" ((in 37 reviews)); "work life balance is good" ((in 30 reviews)); "Good benefit and travel incentives." ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "Bad management, favoritism, lack of transparency" ((in 7 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

88% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (832 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

5.0

Mar 5, 2025

A Chinese global company with promising future.

Global employer brand manager

Recommend

CEO approval

Business Outlook

Pros

A company that highly values its employees' feelings and experiences, with a very high market share in the industry and a promising development outlook.

Cons

Could be non-famous in specific markets.

5.0

Mar 5, 2025

Fantastic internal growth opportunity

Eu regional rwfm manager

Recommend

CEO approval

Business Outlook

Pros

Extremely open to internal movement and promotions internally, more than any company I've worked for before. Very nice office benefits (Snacks, drinks, food, VR room, games room, Foosball table) Very strong, approachable and knowledgeable senior management.

Cons

Fast paced environment, there is frequently change and while this can help in providing opportunity for personal growth, it can be fast paced, especially with people with less experience to draw from.

4.0

Mar 5, 2025

Great Place to Work

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Trip.com Group is a amazing place to work, especially if you are starting your professional journey or if you are looking for an even better opportunity for yourself. There is an amazing team who will help you and support you throughout. The work environment is fabulous with a dynamic culture.

Cons

There are no Cons in my opinion.

Viewing 226 - 228 of 832 Reviews

Jobs at Trip.com Group

Market Executive, Americas

Market Manager, Americas

Market Manager, Japan

Senior Business Analyst, US & Canada

Market Manager, Americas

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A Chinese global company with promising future.

Fantastic internal growth opportunity

Great Place to Work

Jobs at Trip.com Group

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