Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)
avatar

Jane Sun

88% approve of CEO

72% positive business outlook

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews
5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Employee feedback is always heard and valued and valued 2. Flexible working arrangements tailored to personal needs 3. Competitive pay with a well-structured bonus system 4. Plenty of opportunities for career growth and progression 5. Friendly work environment with a diverse and inclusive culture 6. Your contributions have a visible impact on outcomes

Cons

1. Communication can sometimes be challenging due to the global nature of the company. 2. Customer interactions can be unpredictable and beyond your control.

4.0
Mar 4, 2025

A company where you can grow

Recommend
CEO approval
Business Outlook

Pros

- The support from your team and leaders makes you feel backed and encouraged. - Always learning something new. - Company support for self-learning opens doors to progress and continued growth within the organization. - Company is very flexible. - The initial training prepares you for your first role and is very well structured.

Cons

- It can become very stressful and requires effective self-stress management skills. - You can get overwhelmed if you don't maintain the pace. - The company could offer training for specific roles.

5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

It is a company that thrives for employees to feel welcomed, part of the group, and there are many opportunities to grow and develop yourself. The salary goes well with the positions and the annual leave is good, also nice benefits. The international environment for me is wonderful, you have colleagues from all over the world. This is one of the best jobs I've had for sure.

Cons

As every company, there are cons as well: they tend to make innumerous changes that will test one's resilience and patience. The KPI's can be unfair in some points. Everything is quite controlled and you have to be prepared to have everything you do accounted for. It takes a huge while to adjust, and to get used to the frenetic changes, but once you climatize yourself to the work culture, it becomes natural and with the right mindset you can grow to better positions.

Viewing 229 - 231 of 832 Reviews

Glassdoor has 928 Trip.com Group reviews submitted anonymously by Trip.com Group employees. Read employee reviews and ratings on Glassdoor to decide if Trip.com Group is right for you.