TruStage reviews

2.9

42% would recommend to a friend

(755 total reviews)
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Terrance Williams

38% approve of CEO

24% positive business outlook

TruStage has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TruStage employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

755 reviews
1.0
Oct 29, 2025

Trainwreck - Brand change also included large negative culture change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People you work with are great - everyone is always willing to help others out to get the job done. Benefits are good, unlimited PTO was nice.

Cons

Lack of Leadership - Promotions are often based on past performance rather than leadership readiness. As a result, individuals with no management experience are placed in Manager roles—and they, in turn, train the next wave of leaders. This perpetuates a cycle of underdeveloped leadership and missed opportunities for growth. Lack of Diversity in Practice- While the company publicly champions Diversity and Inclusion—with detailed policies and statements—the reality within departments tells a different story. The guidelines are not consistently followed, and the lack of representation across teams is both visible and concerning. See above - LACK OF LEADERSHIP Male-Dominated Culture - TruStage operates in a deeply male-dominated environment, where gender bias is so ingrained it often goes unnoticed. Assertive men are seen as natural leaders, while assertive women are labeled as difficult. This double standard reinforces outdated norms and stifles progress toward true equity.

3.0
Oct 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Job security & annual bonus

Cons

lack of internal alignment and communication from higher ups.

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TruStage Response
6mo
Thank you for taking the time to share your feedback. We’re glad to hear you’ve experienced strong job security and value the annual bonus program. At the same time, we recognize your concerns regarding internal alignment and communication from leadership. Clear, consistent communication is essential, and your perspective helps highlight where we can continue to improve. We’re committed to strengthening transparency, enhancing cross-team alignment, and ensuring employees feel informed and supported. Your input is appreciated, and we’ll use it as we work toward making the experience even better for everyone.
2.0
Sep 8, 2025

Employer has Potential

Recommend
CEO approval
Business Outlook

Pros

Good benefits and unlimited PTO.

Cons

Workload is unmanageable and often unrelated to job title.

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TruStage Response
8mo
Thank you for sharing your honest feedback. We’re glad to hear that you value our benefits and unlimited PTO policy. At the same time, we understand your concerns about workload and role alignment. We take these points seriously and are continually working to improve clarity around responsibilities and workload balance. We encourage team members to continue sharing their perspectives, as it helps us better identify opportunities for improvement and ensure our culture supports both professional success and well-being.
Viewing 31 - 33 of 755 Reviews

Glassdoor has 890 TruStage reviews submitted anonymously by TruStage employees. Read employee reviews and ratings on Glassdoor to decide if TruStage is right for you.