Is TruStage a good company to work for?

TruStage has an overall rating of 2.9 out of 5, based on over 890 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 42% of employees would recommend working at TruStage to a friend and 24% have a positive outlook for the business. The best reviews about TruStage have been left by employees working as Intern , Director and Financial Advisor .

Does TruStage pay their employees well?

According to anonymously submitted Glassdoor reviews, TruStage employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at TruStage. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TruStage?

42% of TruStage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TruStage 3.7 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at TruStage?

Financial Advisor (29) , Intern (18) , Manager (18) , Senior Manager (16) , Business Analyst (15) , Analyst (14) , Director (14) , Software Developer (11) , Marketing (9) , Consultant (8) , Sales (8) , Vice President (7) , Business Systems Analyst (6) , Customer Service Representative (6) , Project Manager (6)

What are the pros of working at TruStage according to real employee reviews?

"remote options are available and there are good benefits" ((in 83 reviews)); "Pay and bonuses were good." ((in 53 reviews)); "Good work life balance in general" ((in 50 reviews)); "Great coworkers with brilliant minds." ((in 27 reviews)); "Great benefits and time off" ((in 14 reviews))

What are the cons of working at TruStage according to real employee reviews?

"Bad managers exist" ((in 27 reviews)); "layoffs are affecting moral" ((in 16 reviews)); "Not much to say, other than I was expecting to get hired after graduating, but the company is changing under the new CEO, so not many new jobs are available and I am still just an intern after being there over a year and being graduated." ((in 16 reviews)); "Leadership is full of yes people." ((in 13 reviews)); "Upper management is disconnected from the people who actually do the job." ((in 12 reviews))

What are employees saying about TruStage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TruStage layoffs and their outlook for job security at TruStage in 2026.

TruStage reviews

2.9

42% would recommend to a friend

(755 total reviews)

Terrance Williams

38% approve of CEO

24% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Diversity & inclusion

2.8

Culture & values

2.6

Career opportunities

2.4

Senior management

TruStage has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TruStage employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

755 reviews

4.0

Jan 31, 2026

Senior Manager

Senior manager

Recommend

CEO approval

Business Outlook

Pros

There are a lot of really kind people there who genuinely believe in the mission not just of giving back to Credit Unions, but that an employer can make an impact on an employee's life, for the better

Cons

The truth is, where you are within the company will dictate a lot of your satisfaction. If you're working within the traditional insurance product lines, it's great given all the promotion opportunities and investment in the business. However, the other verticals are struggling with an ever-changing approach to shared services which is creating some confusion on what goals and priorities are. Also, here is where promotion opportunities and advancement to officer level are much more limited and the process more opaque.

TruStage Response

2mo

Thank you for sharing such thoughtful feedback. We’re glad to hear you felt the genuine care for our mission and our commitment to making a positive impact on employees’ lives. We also appreciate your candid input on alignment across business areas, clarity around shared services, advancement visibility, and leadership consistency. Feedback like this helps us continue improving communication, transparency, and leadership development across the organization. Thank you again for taking the time to share your perspective.

1.0

Jan 27, 2026

Do you hear those sounds?

Sales executive

Recommend

CEO approval

Business Outlook

Pros

The people who are keeping things running; it has always been been the people we work with but now, everyone is so afraid of what is around the next corner.

Cons

Do you hear those sounds? 1. It is the sound of resumes printing as applications being completed for interviews elsewhere. We are finding out that someone does still value what we bring to the table. 2. It is the sound of clocks ticking as we wait, minute by minute for an offer to pack our stuff and leave - Yes, please! Offer a severance package! 3. It is the sound of the door shutting behind our co-workers who have fired or who have quit after so much abuse! 4. It is the sound of the false sincerity when you told us we belong and that the organization was inclusive. 5. It is the sound of our tears hitting the floor when your broke our hearts after we gave so much of ourselves for so long. 6. It is the sound of our founders’ hearts breaking when they see what has become of their life’s’ work / you’ve made a joke of it. 7. It is the sound of the bus beeping as you ran over us and then put it in reverse to run over us again.

2.0

Jan 22, 2026

RTO

Software developer

Recommend

CEO approval

Business Outlook

Pros

remote if outside of driving range slow paced compared to large tech

Cons

low pay - recruiter lied about pay tech stack old low diversity lots of politics

Viewing 16 - 18 of 755 Reviews

Jobs at TruStage

AI Product Owner - Hybrid

Senior Partner Consultant (Remote)

HRIS Technology Consultant, Workday (Remote)

IT Manager II - Security Infrastructure

Executive Assistant - Marketing (Hybrid: Madison, WI)

TruStage

TruStage reviews

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Senior Manager

Do you hear those sounds?

RTO

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