TruStage reviews

2.9

42% would recommend to a friend

(755 total reviews)
avatar

Terrance Williams

38% approve of CEO

24% positive business outlook

TruStage has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TruStage employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

755 reviews
3.0
Jan 21, 2026

Promises are not kept

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Great benefits.

Cons

New CEO seems to be talking out of 2 sides of his month. He says one thing and does another. Work from home policy has changed even though he said that would not change. Lots of other examples on a smaller scale.

1.0
Jan 14, 2026

Beware a Den of Wolves

Recommend
CEO approval
Business Outlook

Pros

None take your talent and skills to an employer who will appreciate you

Cons

Constant secret layoffs and restructuring. No communication or transparency. White male dominated culture and ole boys club, they made their CDO Angela Russel leave. DEI is dead at this company. Numbers and data are always off or wrong no accountability in accounting or financials. CEO is all show and doesn’t understand what workers need. Trying to get rid of the Union, rid of IT for AI. Asking long tenure folks to retire. Place is sad, disappointing, a mess.

1.0
Jan 6, 2026

Not what it was; churn and burn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO on paper (however many departments force informal rules that mean it’s not really unlimited) Remote work friendly on paper (leadership recently walked back remote work requiring people to meet minimum in office requirements which is expected to increase)

Cons

CUNA Mutual was widely respected as a long-tenured company in the insurance industry. They offered employees things like competitive salaries, a pension, a union, other outstanding benefits and rewarding career opps that spanned decades with steady advancement. This is no longer that company. Mass layoffs have been a regular occurrence with, 50% of the company hired in the last 5 years. These new hires aren’t given the same advantages and often do many more times the amount of work as the company is running in 1 million different directions trying to capture new markets and market share. There is no unified message behind this — just new “highest priority” work that gets dropped on your lap every other day. Ironically with all they are doing to try and compete they come across as more of a dinosaur grasping at straws before extinction. Churning and burning through burnt-out, overwhelmed employees along the way. While rank and file employees and middle management hears “cost reductions” and “doing more with less” …. There’s still a pilot on staff and airplane available to the executive suite.

Viewing 19 - 21 of 755 Reviews

Glassdoor has 890 TruStage reviews submitted anonymously by TruStage employees. Read employee reviews and ratings on Glassdoor to decide if TruStage is right for you.