True Food Kitchen reviews

3.6

47% would recommend to a friend

(737 total reviews)

Peter Koumas

Not enough data to show CEO approval

29% positive business outlook

True Food Kitchen has an employee rating of 3.6 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The True Food Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

737 reviews
2.0
Dec 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Aside from having magnificent coworkers who bond together over the trauma of working at this establishment the other pros to working at True Foods Kitchen in the Kansas City Missouri area is the exciting wonder of paying our bills in time due to the fact that Management poorly and I repeat poorly schedules and assigns us to areas in which we need to make ends meet. Another delightful contribution to the restaurant is the occasional regulars who share empathy and concern over the stress and disappointment of our job.

Cons

Where do I begin with the cons? First of all we’re in an age where the majority of us are GenZ, perhaps millennials, the attitude and the respect of the people in authority here at True Foods Kitchen, approach the environment by creating a culture of top down authority which includes having to earn privileges for a basic human rights such as eating when we are hungry. Every day feels like preparing for battle between front of house and back of house and management. Nothing is collaborative. Nothing is respected and heard between each team, creating a sense of insecurity and fear of whether or they not will be placed in circumstances where financial needs will be met. Often times servers will hear two particular managers, snicker back-and-forth about other servers and other employees making fun of their concerns and stonewalling any any attempts to give feedback or request for a better work environment. Often when these two particular managers are working chefs servers hosts to go employees will often feel dismissed, unheard, disrespected, many of them, shedding tears by this treatment. While it’s understood these two managers have had many years of experience in the restaurant industry yet their behavior has created unease especially when they try to be nice yet so easy to downgrade and be unempathetic to the workload that servers have on their plates.

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True Food Kitchen Response
1y
Thank you for taking your time to share your experience. We sincerely regret to hear about the challenges you faced while working with us. We strive to create a supportive and respectful work environment where every team member feels valued, heard, and empowered. Your feedback is invaluable and highlights areas where we need to improve. We take this matter seriously and will be evaluating our internal practices, addressing team concerns with transparency, and working with leadership to ensure a positive, collaborative, and professional work environment for everyone. Thank you again for your honesty.
4.0
Dec 11, 2024

Great

Recommend
CEO approval
Business Outlook

Pros

- very organized - management was great

Cons

- sometimes it was either under or overstaffed

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True Food Kitchen Response
1y
Thank you for your feedback! We understand that team member levels can sometimes fluctuate, and we're continually working on improving our processes to ensure a balanced and efficient workflow. Your insights are valuable to us as we strive to create the best experience for both our team and our guests. We appreciate your input!
3.0
Dec 10, 2024

Hostess

Recommend
CEO approval
Business Outlook

Pros

I liked the staff and the ambience of the restaurant. The training process was extensive which I really appreciated. Food was amazing.

Cons

The management was all over the place and they went through different managers while I was there. Sometimes even having to send in corporate employees to replace managers that were fired out of the blue.

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True Food Kitchen Response
1y
Thank you for taking the time to share your experience. We're glad to hear that you appreciated the team, the ambiance, our quality food, and extensive training. We acknowledge your concerns regarding management transitions. While change can sometimes be challenging, we are committed to ensuring consistency and a positive experience for both our team and our guests. Feedback like yours helps us identify areas for improvement, and we truly value your input. Thank you again for sharing your experience.
Viewing 91 - 93 of 737 Reviews

Glassdoor has 749 True Food Kitchen reviews submitted anonymously by True Food Kitchen employees. Read employee reviews and ratings on Glassdoor to decide if True Food Kitchen is right for you.