True Food Kitchen reviews

3.6

47% would recommend to a friend

(737 total reviews)

Peter Koumas

Not enough data to show CEO approval

29% positive business outlook

True Food Kitchen has an employee rating of 3.6 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The True Food Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

737 reviews
4.0
Sep 10, 2024

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Fun environment, good pay, good management

Cons

Drama in the work place, but that's at most restaurants

avatar
True Food Kitchen Response
1y
Thank you for your kind words! We're delighted to hear that you enjoyed your time with us. Your satisfaction is important to us, and we appreciate your recognition of our efforts.
2.0
Sep 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Kitchen staff is very friendly

Cons

Rude management, they dont acknowledge all of their employees, I went several shifts where I wasnt spoken to at all, very unprofessional. Most of the staff is either racist or prejudice toward black people. Kitchen managers always leaving early, not closing up. Front of house managers are rude, except Dennis, the assistant manager. Majority of the staff is LGbtq, which shows there is discimination in the hiring straight people. I do plan on reporting to corporate, but to any non lgbtq folks out there looking for a job, this is not the place.

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True Food Kitchen Response
1y
Thank you for sharing your concerns. We are deeply sorry to hear about your negative experience and take allegations of unprofessional behavior and discrimination very seriously. We strive to maintain a respectful and inclusive work environment for all employees. If you have specific details or incidents, please consider sharing them through the appropriate channels so that we can address them effectively.
3.0
Sep 2, 2024

Great company, horrible management

Recommend
CEO approval
Business Outlook

Pros

The company itself is amazing. The employee discount is great. I work at true food, and when I travel I always eat at true food

Cons

The downtown Summerlin location is a mess. There was a tyrannical manager who was kept employed despite numerous HR reports. She'd have friends post positive reviews about her performance on the yelp page and it would be so obvious because what customers leave reviews about the manager? Reviews that are legitimate are always about the food service and atmosphere, but every time this manager would terrorize her staff there'd suddenly be a glowing review specifically about her. Finally she was let go of recently but it took outrageously long. There wss many shifts with many servers but no tables because customers were put on wait lists. Now that problem has been remedied by giving the staff no shifts! Good luck getting hours here. New management got rid of eating breaks. As servers and bussers we are always on our feet burning through calories and we would be discouraged from ordering food and not allowed to eat. Sure I understand giving lunch or even mandatory 15 min breaks to eat can be a strain in this industry but seriously? We can't order a small meal and take a bite whenever we have a free second, or even 5 minutes? Working hungry contributes to exhaustion and foggy service. Closing duties at the end of the shift take up a lot of time.

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True Food Kitchen Response
1y
Thank you for bringing these concerns to our attention. Your feedback is crucial for us to address issues regarding the management and staff operations. The situation with the previous manager is troubling and it's unfortunate that it took so long to come to a resolution. We also understand how frustrating it can be to have changes in your shifts and not be allotted the proper time for breaks and meals. We are committed to making improvements and ensuring a better experience for all of our staff members. Thank you again for your detailed feedback.
Viewing 250 - 252 of 737 Reviews

Glassdoor has 749 True Food Kitchen reviews submitted anonymously by True Food Kitchen employees. Read employee reviews and ratings on Glassdoor to decide if True Food Kitchen is right for you.