Is True Food Kitchen a good company to work for?

True Food Kitchen has an overall rating of 3.6 out of 5, based on over 749 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 47% of employees would recommend working at True Food Kitchen to a friend and 29% have a positive outlook for the business. The best reviews about True Food Kitchen have been left by employees working as Bartender , Server/Bartender and General Manager .

Does True Food Kitchen pay their employees well?

According to anonymously submitted Glassdoor reviews, True Food Kitchen employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at True Food Kitchen. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at True Food Kitchen?

47% of True Food Kitchen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated True Food Kitchen 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at True Food Kitchen?

Server (197) , Server/Waiter (87) , Hostess (70) , Bartender (31) , Server/Bartender (28) , Host (22) , Host/Hostess (20) , Line Cook (18) , General Manager (17) , Server/Waitress (12) , Busser/Runner (10) , Manager (9) , Sous Chef (9) , Chef (8) , Executive Chef (7)

What are the pros of working at True Food Kitchen according to real employee reviews?

"Good hours and pay that make it a great job" ((in 45 reviews)); "Hospitality experience and great coworkers" ((in 44 reviews)); "People were nice and enthusiastic" ((in 40 reviews)); "Local store staff are great." ((in 34 reviews)); "Good money if it’s busy" ((in 28 reviews))

What are the cons of working at True Food Kitchen according to real employee reviews?

"managers were rude and not accommodating" ((in 36 reviews)); "Long hours and underpaid" ((in 32 reviews)); "Blatant favoritism." ((in 14 reviews)); "No benefits." ((in 8 reviews)); "As long as you have a great management team, it's great!" ((in 8 reviews))

What are the top reviewed True Food Kitchen locations?

Austin , Chicago , Plano , San Diego , Newport Beach , Phoenix , Dallas , Atlanta , Nashville , Fairfax , Scottsdale , Palo Alto , Bethesda , Kansas City , Denver , Boca Raton , Walnut Creek , Pasadena , Jacksonville , Alpharetta , Houston , Santa Monica , The Woodlands , New Orleans , King of Prussia , El Segundo , Naples , Hackensack , Arlington , Garden City

True Food Kitchen reviews

3.6

47% would recommend to a friend

(737 total reviews)

Peter Koumas

Not enough data to show CEO approval

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

True Food Kitchen has an employee rating of 3.6 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The True Food Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

737 reviews

2.0

Jan 24, 2024

Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

People, guests, food, location, ambiance

Cons

Leadership changing direction daily with zero expectations or clear direction.

True Food Kitchen Response

2y

Your feedback is incredibly valuable to us, and we're committed to addressing the issues you've raised. Rest assured, we'll take concrete steps to improve leadership consistency and provide clearer direction for our team. Thank you for bringing this to our attention—we're dedicated to making positive changes to enhance the experience for everyone.

3.0

Feb 3, 2023

Good food, bad pay

Server

Recommend

CEO approval

Business Outlook

Pros

I’m a relatively healthy eater and like to eat organic when I can, so being around that style of food all day was great, and seeing that nearly everything truly was made “in house” and being able to tell customers the truth about the food was nice. Management is straightforward and reliable.

Cons

This is just the type of restaurant (with the certain type of clientele) that you will not make good tips at *unless* you work consistent doubles and/or are a bartender. The bar system is messed up- the bar gets sat in rotation with servers, has an entire 10+ table section, but pool their tips, and do none of the side work that servers do. Depending on the day and who you’re working with, as a server the sidework can be A LOT, and sometimes you’re left doing more sidework with very few tables (AKA making no money but doing more work). Learning the menu is A B*, and the accommodations the company makes for customers is a little (a lot) ridiculous.

1.0

Jun 14, 2022

The Austin-Downtown Location is a Mess

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

-The people who work there are amazing and you will create many friendships -The guests who come in are kind and relaxed most of the time -Close proximity to healthy food

Cons

-TERRIBLE MANAGEMENT -People get scheduled outside of their availability weekly without notice -Employees frequently asked to do "favors" for mgmt and work outside of availability -Management is tone deaf to concerns of staff -Understaffed due to management's negligence of employee needs -Constant displays of favoritism for certain employees -Management fails to train new employees thoroughly and blames employees -Management gossips about employees in ear shot of other employees/staff -Management will fire people without warning or previous write-ups -Management refused to fire a racist employee after multiple complaints (employee has now been fired but it took 5-10 comments!) -Absolutely no consistency with regard to the rules enforced -Management is defensive if concerns/constructive criticism is brought up -You have to pay for parking, even though management does not -No structure -Management will hold contests and change the reward after it is over or will never give the reward -Management reluctant to help servers during the shift

Viewing 25 - 27 of 737 Reviews

Jobs at True Food Kitchen