Can often times be a little too critical of mistakes on an individual. The bar or standard is high yes, as it should be. Which is one of the Great things about True Food Kitchen. But if someone is struggling to meet those marks, the culture there (Managers downward) tend to solve the problem with the individual quickly (great for the guest and team) but I have seen in cases where then they subtly will hold it against the employee in the future. Thus not allowing the person to grow out of their mistakes, or helping to foster their growth as a member of the team. They do promote and encourage you owning your mistakes which is excellent (for everyone's sake). And they will sit down with you to a degree. They will foster and exhort what you need to work on if there is a situation depending on the manager. I have seen many sat down and talked to (Of Which NONE of this is a con) But I have then seen It bite them behind their backs. You can easily at True Food if you're not "crushing it" all the time get labeled as something, or branded a particular way. Which made me want to crush it every day aside from just wanting to be good for the guest primarily and then for myself. But I've seen people passed over for promotion who were promised things or who at one point were a "sure thing" in the eyes of management, who maybe suddenly ended up going through a "season" and tripped up here or there at work, and I've seen many people's hopes of moving up or transferring just swept under the rug silently. That's the other thing about True Food, they'll just not readdress it with you, and leave you hanging with ambiguity. So you never quiet know where that promised promotion that corporate/management was buzzing all over you about went. Ive seen a girl stick with the company for a long time in a key holder position only to be promised many things, and have to revert back to her position to just get by because it just never came, and watched her to continue to pour her life into TFK only to be dangled about. Ive seen chefs just never get that transfer they were promised. Ive seen managers linger in limbo. I myself never got readdressed for my promotion. I say these things not from a state of bitterness for my pass over. I just went and worked on other jobs while working there. It did not bother me as I moved on. But I say this for the people who I saw hang on to that hope, as they were baited along. I say these cons because they are the truth about the culture (I worked in 2 locations and helped open 1.)