Truepill reviews

2.5

25% would recommend to a friend

(258 total reviews)
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Paul Greenall

47% approve of CEO

35% positive business outlook

Truepill has an employee rating of 2.5 out of 5 stars, based on 258 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Truepill employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

258 reviews
1.0
Sep 30, 2022
Recommend
CEO approval
Business Outlook

Pros

The people in Overlake were my absolute favorite group—made many good friends here.

Cons

Management, HR, IT, corporate, etc., we’re all so terrible and unreliable. When issues arose the (and I quote) pharmacist in charge would tell employees that we let it happen, and we needed to do better, when obviously, to avoid conflict with other employees, that’s his job. They victim shamed, very consistently required mandatory OT to meet their numbers, not even considering that people have a life outside of this job. It was never mentioned when hiring that MOT would be a thing, and suddenly a few months later, they revised the handbook and made everyone sign it, that we agreed to do it, but of course, we needed a job, and then came the time of Summer 2021 when there was no air conditioning and they had people working in here with no air flow, and it being around 110-115° in the pharmacy. I came in at 4 o’clock that morning to try and beat the heat, to no avail, though. There are terrible benefits, and after many times of being promised raises, I never got one, and then came a time when everyone did, and I was then the lowest paid employee, and I asked for a modest increase, and the manager said he would speak with HR, which he didn’t, I eventually did, and was told “everyone should be getting a raise sometime soon after we sort out our finances.” I’m not worth a raise unless everyone is getting one? I was good at my job, I got along with all but one person, I came in early, I stayed late, I came in on my days off, etc. Life is unfair, but that was just garbage. Such a terrible company to drag employees through the mud, and string them along and offer virtually no benefits. They’ve promised 401k match for years, and tuition reimbursement is written in the handbook and they don’t offer either. We had gone through 3 pharmacist in charge in just 15 months. What a disaster. So many people have left, and it’s just a poop show. I can almost guarantee this company will run itself into the ground within the next few years.

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Truepill Response
3y
Thank you very much for shining light on areas that warrant review within our organization. We take this information seriously and will look into this further. If you are open to a deeper conversation about your experience please email us at talent@truepill.com.
2.0
Sep 30, 2022

Unfeasible business model

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a lot of brilliant dedicated engineers and operations personnel... At least it did until it fired most of them.

Cons

The business is bleeding clients and revenue, had 4 rounds of layoffs this year, and mo clear path forward. Beware that of you join, there may not be a Truepill in a year. Management is also increasingly stonewalling employees on financial matters so its harder and harder to see layoffs coming

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Truepill Response
3y
Thank you for sharing your thoughts about your time at Truepill. Change is constant in our business, and we ask our team members to be incredibly nimble as we serve customers in an industry that changes daily. In the go forward, we plan to invest heavily in our team and give full focus to our customers that align within our future vision moving forward. Thanks again for taking the time to leave this review.
2.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

I loved my job here and my team was amazing.

Cons

Steady layoffs for over 5 months now with no reason for more to not continue. It's sad to see the decline with the new CEO. However I do hope they are able to pull it around. I enjoyed my time at the company but it seems like they are out of money. We were sold on a bit of a dream and were told to hire almost 20 more people to the entire department being cut in less than a year.

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Truepill Response
3y
Thank you for your feedback, while we have things to work on, we're glad you've sensed how great our employees are and the Truepill culture we continue to build. When it comes to our future, we have some room to grow and we are investing in the right areas moving forward. Thanks again for leaving this review.
Viewing 136 - 138 of 258 Reviews

Glassdoor has 269 Truepill reviews submitted anonymously by Truepill employees. Read employee reviews and ratings on Glassdoor to decide if Truepill is right for you.