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      Truist

      Engaged Employer

      Truist reviews

      3.2

      47% would recommend to a friend

      (3,541 total reviews)
      avatar

      William H. Rogers, Jr.

      42% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Truist has an employee rating of 3.2 out of 5 stars, based on 3,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Truist employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      2.0
      Aug 16, 2021

      Toxic and exhausting

      Universal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and benefits, and you get your birthday off. Everything else has gotten pretty awful

      Cons

      Very negative environment with toxic coworkers who make fun of people and complain all day every day. Favoritism is rampant, and staffing shortages going back years have gotten much worse with the pandemic, so now a skeleton crew is stretched even thinner by having to cover multiple branches at increasing distances

      1.0
      Aug 13, 2021

      Avoid the Greensboro NC Contact Center

      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      From my experience there are very few positives to working at the Greensboro Contact Center. At the very least, It’s a pay check and ample employee parking.

      Cons

      The cons definitely out weight the pros to working here, this place has a severe racial problem, BB&T-Truist may do all this talk about being inclusivity, but it’s just a fake front. On my first day there, I sat down at a table of other people in my new hire class, everyone at the table just got up and immediately left. Expect to be isolated and marginalized the entire time you are there. And the training is shoddy at best, I would a ask a question to my team leader, and would be told “You figure it out” or go YFIO. And one worst part of the job, is the call auditors, who contributed to the improvement of the calls, they complained about the way I said hello, they want everyone to sound like Madea.

      1.0
      Aug 13, 2021

      Toxic

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay if your new there you start out making more then current employees

      Cons

      No teamwork, impossible sales goals, no flexibility, managers talk about you when your not there, not proper training, lunch breaks cut in half

      Viewing 133 - 135 of 3,541 Reviews
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      ReviewsTruist reviews

      Glassdoor has 3,755 Truist reviews submitted anonymously by Truist employees. Read employee reviews and ratings on Glassdoor to decide if Truist is right for you.