Truist reviews

6 day work weeks with extended hours. Truist won't supply more than tap water even though they require you to be there in person as long as they do. Healthcare downgraded from Blue Cross to Aetna this year. They cut 401k matches by 2%. Everything they are doing is getting cheaper and cheaper with no signs of stopping. Do not sign up for this company unless you work in corporate.

We started working from home during COVID but I had to leave the company to take care of my dad who was sick. He passed and I went back to Truist later in 2022. We were told that we would be remote and only have to go into the uptown Charlotte office once every other Thursday. Great! Then they changed it to once a week. Then they hit us with a doozy and demanded we come in 3 days a week beginning January 1st 2023. That knocked everyone off their feet. People were struggling to get childcare and rearrange their lives in the span of less than a month because Truist suddenly wanted us in office pretty much full time. And get this....we have to pay to park at work!!! What kind of foolishness is that! $110 for a 12-day pass. Imagine paying that monthly for a year. The work environment sucks now. All of our flexibility has been stripped from us. No more casual dress even though we are not customer-facing. We have assigned seats. We have to meet these dumb metrics every month in solving claims, even though there are two claim types we can never solve in a single day but management does not care. There is NO work life balance. Your entire day is Truist from 8-5pm with no room for anything else especially if you commute a long way like a lot of us do.