Truist reviews

3.2

47% would recommend to a friend

(3,531 total reviews)
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William H. Rogers, Jr.

40% approve of CEO

40% positive business outlook

Truist has an employee rating of 3.2 out of 5 stars, based on 3,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Truist employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits one of the few places that still offers a pension. Not everyone is aware of all the benefits Truist offers but they are great. Great product and services.

Cons

Aggressive sales goals with not much of a competitive rates. There seems to be a big disconnect with executive leadership and retail employees. There’s a push for technology and enhancement to current processes. However, it seems like the technology is not tested before hand to ensure smooth integration. Branches operate on near minimum staffing causing strenuous situations when someone is out or leaves the company. Operational procedures have significan room for improvement.

2.0
Jun 9, 2026

Play Favorites

Recommend
CEO approval
Business Outlook

Pros

Gives financial crimes experience even with no prior experience.

Cons

No training. Gotta figure it out for yourself. Used to be remote, now fully in office. Supervisors have their favorites they give claims to.

Viewing 19 - 21 of 3,531 Reviews

Glassdoor has 3,745 Truist reviews submitted anonymously by Truist employees. Read employee reviews and ratings on Glassdoor to decide if Truist is right for you.