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      Truist

      Engaged Employer

      Truist reviews

      3.2

      47% would recommend to a friend

      (3,544 total reviews)
      avatar

      William H. Rogers, Jr.

      42% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Truist has an employee rating of 3.2 out of 5 stars, based on 3,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Truist employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      4.0
      Nov 15, 2025

      Decent Company, Lots of Changes

      Mortgage processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pension but has been reduced some remote work good benefits

      Cons

      management doesn't communicate directly. Dont stand up for employees and suck up to big boss

      1.0
      Nov 15, 2025

      Terrible job

      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers, semi good pay, nothing else

      Cons

      They’re extremely nit-picky and will listen to your calls to find ways to reprimand you. The first 3 months you’re there you are in training but if you do something incorrect on a call, you will get written up. Oh also, you make the same amount speaking 2 languages and carrying an enormous workload because you have to learn every department as those who are monolingual and work in a specific dept. Stay away.

      3.0
      Nov 12, 2025

      Purpose Led -- cost driven

      Marketing executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Truist talks a lot about purpose and makes decisions considering the purpose which is great. The marketing team does great work under a lot of pressure.

      Cons

      There is so much cost pressure and cutting of things that matter to the customer to reach earnings goals. It is very frustrating. There are also so VERY toxic leaders who just seem to continue to rise in organization even though they are known to be toxic.

      Viewing 223 - 225 of 3,544 Reviews
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      ReviewsTruist reviews

      Glassdoor has 3,758 Truist reviews submitted anonymously by Truist employees. Read employee reviews and ratings on Glassdoor to decide if Truist is right for you.